Grace Nelson

**** * ********** **

Naperville IL 60565

419-***-****

ac6oa3@r.postjobfree.com

Objective:

To obtain a position that utilizes my critical thinking and detail-oriented skills in providing clerical support, organizational and administrative assistance accurately and efficiently.

Education:

Bowling Green State University, Bowling Green, OH

Bachelor of Science 2013

Major: Popular Culture

Minor: Library Science

Perrysburg High School, Perrysburg, OH

High School Degree 2008

Member of Marching Band and Concert Band

Experience:

Office Assistant - Excel Driving School - July 2015-Present

Answer questions or concerns in person and over the phone

Data entry, quick and accurate filing

Accept registration information and process payments

Facilitate communication between students and instructors

Cashier - Dupage Childrens Museum S.M.A.R.T. Cafe - July 2014-December 2014, September 2015-Present

Take food orders for customers with quick accuracy

Use cash register to collect orders and give change

Provide customers with their order in a timely manner

Cashier - Portillos - August 2014-June 2015

Take food orders for customers with quick accuracy

Use cash register/OrderMan (mobile POS device) to collect orders and give change

Relay customer orders accurately to kitchen staff

Work in a high speed, high stress atmosphere

Offer excellent customer service

Student Supervisor Desk Clerk - Jerome Library - 2008-2013

Issue courtesy cards to patrons

Use cash register for collecting fines

Multi-task during busy times to accomplish patrons needs

Compile records, sort, and shelve books

Instruct and assist desk clerks with tasks and information

Sort books, publications, and other items according to classification

Return items to shelves, files, or other designated areas

Answer inquiries on the telephone regarding library material renewals or other library information

Resolve patron issues or concerns

Knowledge, Skills, and Abilities

Excellent organizational skills

Filing, data entry

Attention to detail

MS Word

Communication

Problem solving

Quick learner

References

Gracie Lueken

Office Manager

Excel Driving School

630-***-****

ac6oa3@r.postjobfree.com

Kimberley Paetschow

Manager

Excel Driving School

630-***-****

ac6oa3@r.postjobfree.com

Cindy Oles

Cafe Manager

S.M.A.R.T. Cafe

630-***-**** ext. 3100

Juli McCarroll

Coordinator of Circulation Access Services

Jerome Library Bowling Green State University

419-***-****

ac6oa3@r.postjobfree.com

Contact this candidate