Grace Nelson
Naperville IL 60565
**********@*****.***
Objective:
To obtain a position that utilizes my critical thinking and detail-oriented skills in providing clerical support, organizational and administrative assistance accurately and efficiently.
Education:
Bowling Green State University, Bowling Green, OH
Bachelor of Science 2013
Major: Popular Culture
Minor: Library Science
Perrysburg High School, Perrysburg, OH
High School Degree 2008
Member of Marching Band and Concert Band
Experience:
Office Assistant - Excel Driving School - July 2015-Present
Answer questions or concerns in person and over the phone
Data entry, quick and accurate filing
Accept registration information and process payments
Facilitate communication between students and instructors
Cashier - Dupage Childrens Museum S.M.A.R.T. Cafe - July 2014-December 2014, September 2015-Present
Take food orders for customers with quick accuracy
Use cash register to collect orders and give change
Provide customers with their order in a timely manner
Cashier - Portillos - August 2014-June 2015
Take food orders for customers with quick accuracy
Use cash register/OrderMan (mobile POS device) to collect orders and give change
Relay customer orders accurately to kitchen staff
Work in a high speed, high stress atmosphere
Offer excellent customer service
Student Supervisor Desk Clerk - Jerome Library - 2008-2013
Issue courtesy cards to patrons
Use cash register for collecting fines
Multi-task during busy times to accomplish patrons needs
Compile records, sort, and shelve books
Instruct and assist desk clerks with tasks and information
Sort books, publications, and other items according to classification
Return items to shelves, files, or other designated areas
Answer inquiries on the telephone regarding library material renewals or other library information
Resolve patron issues or concerns
Knowledge, Skills, and Abilities
Excellent organizational skills
Filing, data entry
Attention to detail
MS Word
Communication
Problem solving
Quick learner
References
Gracie Lueken
Office Manager
Excel Driving School
******.******@******************.***
Kimberley Paetschow
Manager
Excel Driving School
*********.*********@******************.***
Cindy Oles
Cafe Manager
S.M.A.R.T. Cafe
630-***-**** ext. 3100
Juli McCarroll
Coordinator of Circulation Access Services
Jerome Library Bowling Green State University
*******@****.***