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Customer Service Medical Billing

Delaware City, Delaware, United States
August 16, 2018

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Michelle Carr

*** **** *****, *** **, Smyrna, DE 19977



To obtain employment as a Medical Biller and Coder, utilizing relevant training and great attention to detail to assist the medical facility with their billing and coding needs.


Dawn Career Institute Graduated October 2016

Medical Billing and Coding

American Intercontinental University Online

Health Care Administration


Health Insurance; Managed Health Care

ICD-9-CM, ICD-10-CM, CPT and HCPCS Coding

Processing insurance claims; Legal and regulatory issues

Business communication and office administration

Medical coding and billing software


Bank of America March 2017-Present

Fraud Claims Analyst

Communicate probing questions to help identify fraud cases

Implement safeguards ensuring all parties security and privacy when accessing accounts

Initiate and process fraud Claims and billing disputes

Amazon August 2014-Jan 2017

Packing Associate

Ability to multi-task while working in a fast pace environment

Efficient at balancing and guiding productivity

Certified Ambassador; Capable of training 5-7 associates at once

Garda World March 2014-August 2014

Vault Teller

Responsible for balancing cash flow for several business accounts

Skilled in handling large amounts of revenue

Experienced in meeting deadlines

Longhorn Steakhouse February 2013-October 2013


Excellent customer service skills

Experienced in handling and resolving customer complaints under intense pressure

Ability to handle multiple orders, via telephone and face to face

Contact this candidate