Manager Customer Service

**** ****** ***** 260-***-****

Fort Wayne, IN *6818

David J. Harz

Objective Obtain a secure, challenging position and become established in a stable, progressive company offering career growth through proven performance.

Experience 2007 - Present Rent-A-Center Fort Wayne, IN

Store Manager

- Oversee employee’s daily responsibilities

- Balance store budget through monthly projections

- Meet company standards by sales and credit expectations

- Grow customer base and accounts

- Solve customer issues

2003 - 2007 Finish Line Fort Wayne, IN

Manager

- Responsible for the supervision and training of employees

- Process shipments into numerical stock order

- Utilize computer for inventory, item search, shipping out products - Provide customer service

2001 - 2002 LDM Technologies Fort Wayne, IN

Assy. Tech/Forklift Driver

- Performed maintenance on machines

- Trained production employees

- Met production deadlines

- Operated forklift

1999 - 2001 T.I. Group Automotive Ossian, IN

Team Leader/Forklift Driver

- Trained, supervised and evaluated production employees

- Organized workflow from raw material to finished product

- Operated forklift

Education Ivy Tech State College Fort Wayne, IN

- Attended classes in pursuit of an Associate Degree

Huntington North High School Huntington, IN

-GED - November 10, 1999

Personal Able to develop a good rapport with other employee’s and excel in a fast paced environment. Very detail oriented and dependable.

REFERENCES AVAILABLE UPON REQUEST

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