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Software Engineer Design

East Lansing, Michigan, United States
August 16, 2018

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Dilasha Jain


Master of Science, Information Experience Design

Pratt Institute

August 2017 - May 2019 (Anticipated)

Information Architecture & Interaction Design, Usability Theory and Practice, Advanced User Experience Design, Programming User Interfaces, Advanced Design Research.

Design and Art Classes

June 2016 - April 2017

Mind Mapping, Creative Thinking, Elements and Principles of Design, Introduction to Product Design, Story Boarding, Perspective Drawing, Art History.

Bachelor of Engineering, Information Technology

Thakur College of Engineering and Technology

August 2010 - May 2014

Internet Programing, Java, Object Oriented Programming, Data Management System.

Skill Set

Contextual Inquiry


Story Telling

Affinity Diagramming

Card Sorting

Tree Testing

Competitive Analysis

User Testing

Cognitive Walkthrough

Heuristic Evaluation


Journey Mapping

Exploratory Research


Creative Head - ACM Committee

August 2012-May 2013

Collaboratively designed installations, posters and invitations for intra and inter college technology fest.

Volunteer- NSS (National Service Scheme)

August 2011- May 2013

Served the community through activities such as cleanliness drives, awareness rallies and stage shows











Work Experience

Techsmith Corporation - UX Intern

June 2018- Aug 2018 (Anticipated)

Collaboratively designing and conducting Usability Tests, while working closely with designers on different products like Camtasia and Snagit. Pratt School of Information Office - Graduate Assistant Feb 2018- May 2018

Assisting professors with academic research projects. Performing office work that includes reverting to email’s, creating flyers and attending general inquiries.

Accenture - Associate Software Engineer (R&D cell) July 2014- August 2015

Modified and Tested Meter Data Management (MDM) Tool to support additional data generating & analyzing services for oracle and eMeter MDMs. Participated in demonstrating MDM Tool to stakeholders and clients. Worked closely with senior architects to manage oracle MDM. Academic Projects

Biking in NYC

Feb 2018 - May 2018 (Anticipated)

Designed and conducted Exploratory Research on Biking in NYC, including all Ethnographic components such as Observation, Diary and Interviews. This project is intended to improve cycling experience/safety in NYC, thereby encouraging biking as a pragmatic and serviceable transport system across the city.

Physical/Personal Trainers

Feb 2018 - May 2018 (Anticipated)

Conducted Interviews, designed a Journey Map and created a Project Proposal that demonstrated our ideas addressing the potential problems faced by Physical/Personal Trainers. This project is under ideation and design phase, next steps include iterative prototyping. African Dream Academy

Nov 2017 - Dec 2017

Conducted user testing and provided recommendations to African Dream Academy (ADA), a Liberian non profit organization with the intent to improve the donation process of their website and widen their donor pool.

Roundabout Theater

Sep 2017 - Dec 2017

Performed User Research(Interviews/Surveys), developed and refined the Site Map(Card-Sorting/Tree Testing), conducted Competitive Analysis and paper prototyped to create a high fidelity prototype for Roundabout Theater’s website with a set of guiding principles that included to maintain the existing brand elements of their website and make it mobile optimized as well as content driven.

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