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Network Engineer Customer Service

Chagrin Falls, Ohio, United States
August 13, 2018

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Ardeshir Mottaghi

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Network Engineer


A highly accomplished, team spirited, and performance driven IT professional who has demonstrated the ability to bring projects to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Qualified for a challenging career opportunity where expertise in driving diverse IT initiatives can be effectively applied towards defining and achieving the firm’s objectives. With proven ability to implement technology-based solutions for business problems, enhancing competitiveness, increasing revenues, and improving customer service offerings.


B.Sc. in Electrical Engineering from Azad University of Najaf Abad (Isfahan), 2000 Courses and degrees earned:

1- CCENT (ICDN 1, V3) from Tri-c Cleveland Ohio US. 2- CCNA Routing and Switching V3 from Tri-c Cleveland Ohio US. 3- CCNP Routing in Tri-c Cleveland Ohio US.

4- CCNP Switching classes in Tri-c Cleveland Ohio US. Professional Experience:

- Coax Technology Solon – Ohio – USA September 2016 Until now

I am working at the network engineering.

o Installed Windows (XP, 10) for client and configuration for network. o Installed all applications and patches, in compliance with company policies. o Documented clients configuration and attributes:

Client-side: IP address, computer name, user ID, client location o Configuration Cisco switch ( 3750 POE, 3750 100/1000, 6509 )

IP Address, Host Name, Security Password, Banner, make VLAN, Trunk Port, Configuration MAC Address, setting telnet and SSH, VTP,VTY, Routing OSPF, Routing EIGRP.

- Information Communication Technology (ICT) Manager, Borojen - Iran (Zarif Mosavar ), october 2009- May 2016:

o Network Engineer:

o Installed Windows Server (2003, 2008, 2012), Windows Professional (XP, 7, 8, 10) and performed all network configurations.

o Installed DNS (created Domain and Additional Domain), Active Directory. o Installed anti-virus application on servers and clients in network, and performed periodic updates.

o Documented network configuration and attributes:

Routers: IP addresses, routing table, model and specifications

Server-side: IP address, server name, server role, applications installed on server

Switches: IP address, switch name, sub VLAN, switch location

Access points: IP address, access point name, MAC address, access point location Ardeshir Mottaghi

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Client-side: IP address, computer name, user ID, client location

Printers: IP address, printer name, printer location

UPS: IP address, location and performances

o Assembly and troubleshooting of hardware for both client (desktop and laptop) and server o Installed all applications and patches, in compliance with company policies. o Defined maintenance schedule for clients and servers (hardware and software) in special period.

o Transfer network from substrate Cat 5 and Cat 6 to the context of fiber optic from production lines in the factory, security and administrative guard and setting up CCTV cameras on the network.

o Part of Data Center duties:

Installed Radio Wireless connection between central offices between multiple cities and factories (ex: 75 miles between the cities).

Changed intercity connections between offices and factories into internal network connection by Elastic Optical Network (EON). During this period created regulations and different Switch regulations like TPLINK, D-Link, Cnet, and SMC are done by me.

Configured Microtik

Cisco access point (modem router, Linksys)

- Expert Network, hardware and client installation at Polar Factory, Isfahan-Iran, July 2005- March 2006:

o Assemble and troubleshooting hard ware for Desktop computer o Install OS Windows Server 2003, Windows Client 98 and prepare for work in network o Install all application for example MSOffice 2003 o Install printer software and sharing printer in a network between one more than client

- Electrical Expert at Tuka Foolad Company affiliated with Mobarakeh Steel, Isfahan-Iran, Des 2001-July 2002:

o Research, order, spare part selection of Electrical Equipment, Electrical Controller, and Industrial Automation solutions.

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