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Senior Business Analyst

Huber Heights, Ohio, United States
August 13, 2018

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**** ******** **** ● Huber Heights, OH 45424 ● 630-***-**** ●

Experienced solutions-driven Senior Business Analyst with a 15-year proven track record in software development. Highly skilled in all aspects of software development including soliciting requirements, software design, specification documentation, and writing/executing test cases. Very strong presentation skills including user training and product demonstrations. Team lead experience working across business and technology platforms including database developers, object programmers and product framework teams. SKILLS

● Enterprise Implementation

● Data Analytics

● Requirements Gathering & Analysis

● Project Management (Agile & Waterfall)


● User Acceptance Testing (UAT)

● Develop User Stories

● Strong Presentation Skills (Product Demos)

● Product Training (Client and Employee)

May 2003 – Present INSURANCE INFORMATION TECHNOLOGIES, INC. A commercial lines insurance policy rating and issuance software developer. Senior Business Analyst (July 2011 – July 2018)

● Developed configuration tools that allowed clients to customize legacy system that resulted in self-sufficiency, saving time and money

● Led requirements gathering sessions for current and prospective clients

● Trained junior-level analysts on all aspects of product including workflow, best practices and documentation

● Created user stories based on information gathered from requirements definition

● Demonstrated product to in-house staff, current and prospective clients, including users and executive level management

● Implemented and executed test cases for software updates for client customizations

● Key player in brainstorming sessions that focused on improvements to UX updates that resulted in more efficient user workflows

● Performed impact and gap analysis on software customizations for front to back end clients’ legacy systems

● Created and presented wireframes showing high-level software workflows

● Managed multiple projects using both Agile and Waterfall methodology Business Analyst (May 2003 – July 2011)

● Created specification documents based off requirements definition for both base and custom products

● Implemented company-wide software release cycle that is still being used today

● Programmed system updates that were distributed to all clients on a monthly cycle

● Developed and executed test cases

● Appointed by senior level management to lead effort to update legacy system including user workflow, UX, and integration with new configuration tools



Bachelor of Science, May 2003, Major: Computer Science

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