Svetlana Zyuban
Boston, MA ***** 401-***-**** **.******@*****.***
SOFTWARE QA TESTER
SUMMARY
-Hands on experience in testing mobile and web applications of different complexity and architecture running on variety of platforms and hardware devices
-Good understanding of software development lifecycle in both Agile and Waterfall development processes including project initiation, planning, implementation and maintenance
-Knowledge of commercial and open-source software for test management and bug tracking
-Experience in problem solving, quantitative, statistical analysis, budgeting, reporting, forecasting, meeting facilitation, documentation and in Microsoft office solution packages
-Result–oriented, versatile and focused on targets with strong communication skills and strategic planning and have the ability to work in a team and increase productivity of the company
EDUCATION
MS in Tourism Destination Development, Dalarna University, Borlänge, Sweden
BS in World Economy, Tyumen State University, Tyumen, Russia
LANGUAGES
English, Russian, German
TECHNICAL SUMMARY
Platforms: Windows, Mac OS X
Mobile Platforms: Windows Phone, iOS, Android OS
Programming: HTML, CSS, XML, JavaScript, SQL
Test Automation: Selenium WebDriver
Networking: TCP/IP, FTP, HTTP, Internet, Intranet, LAN/WAN
Virtualization: VMware, VirtualBox
Bug Tracking: Bugzilla, Mantis, Jira
Web Testing Tools: Firebug, Fiddler, Chrome developer tool, aLogcat, Firepath, MySQL
PROFESSIONAL EXPERIENCE
Premium Soft Labs, Phoenix, AZ Mar’16 – Present
Software QA Tester
-Explored the Application by using Exploratory Testing on New Build
-Created and utilized test-accounts to run Sanity test in both QA and production environments to ensure the critical functionalities work as expected
-Attended meetings to discuss bug verifications, to clarify on bug behavior and bug duplication
-Verified Jira database for duplicate bugs before filing new bugs
-Created bug reports for bugs that were not identified in the previous build
-Conducted bug scrubbing for the current build to notate correctly and clean the bug reports for invalid, valid, duplicate bugs and new improvements that cannot be tested yet
-Updated the status (Pass/Fail) for test cases in each new build
-Implemented Regression test while bug scrubbing for the bugs that were no longer valid
-Conducted Positive Functional test to ensure all other surrounding areas were functioning as required
-Utilized Integration test to ascertain that the links were integrated per requirement and was not affected by the fixed bug
-Created test cases for gaps in the test plan while performing Exploratory, Integration and Functional tests by using clear language and visual screenshots to ensure clarity for various environments, both for web and iOS and Android;
-Constructed and wrote new negative test cases to provide maximum path coverage and address major scenarios especially for mobile devices;
-Conducted Ad hoc testing to ensure new integrations performed as expected per requirement
ØManaged testing tasks on multiple modules based upon their severity
-Catalogued the results of the Sanity testing, Bug fix verification, test cases executed, test cases updated as a form of test case maintenance and Bug scrub Activities into detailed document and reported to QA Lead and QA Manager
-Participated in meetings with QA Manager along with my QA Team
-Studied the project background and company information to understand the market for the applications
-Reproduced bugs on various environments to study behavior of the application to verify if it is present across other environments or is isolated to a particular platform/OS or browser
-When new bugs were identified I reproduced it first then verified with the bug tracking system to ensure no duplication was created for the same bug and learnt that some issues were ‘as designed’ for the application;
-Edited exciting ambiguous test case titles, pre-conditions and steps to reproduce for clarity and updated them to match the current build
-Identified incorrectly posted test cases and brought it to attention
-Prepared daily summary reports for completed test run and bugs found for management
-Conducted testing the web application on 3 major browsers Safari, Firefox, Chrome; and on major platforms iOS, Android, Windows, Mac OS
2012 – 2015 Sales and Marketing Manager, Paracels Medical Center, Tyumen, Russia
Advertised and performed PR duties
Cooperated with developers, improving functionality, adding new features
Instructed doctors and administrators how to use software, report bugs to developers
Held high customer service answering questions, complaints, interactions
2009 – 2012 Business Center Administrator, Eurasia Hotel, Tyumen, Russia
Held conferences, seminars, organization meetings and coordination
Directed sales of venues
Cooperated with the hotel departments
Assisted to a marketing department
2010 – 2011 Teacher, Study center Accent, Tyumen, Russia
Held a teaching course: Travel agent and tourism theory and practice
2007 – 2008 Deputy Manager, Simtur Ltd., Tyumen, Russia
Assisted tourists with providing information in destination
Provided information on customer rules and regulations, advertising campaign
Guided groups within local destination in Russia
2006 – 2007 Head of Representative office, Forsage Ltd., Tyumen, Russia
Performed budgeting, planning, advertising, promotion, personnel recruitment duties, etc.