SLEEVA SRUJANA PENTAREDDY Mail: *********@*****.***
Linkedin id: linkedin.com\in\sleeva-srujana-pentareddy Phone: 703-***-****
EDUCATION:
GEORGE MASON UNIVERSITY
Master of Science in Computer Networking and Telecommunications GPA:3.6 Coursework: Modern Telecommunications, Internet protocol Routing, TCP/IP suite internet protocol, IGP, MPLS, Scalable Network Architectures, BGP, Advanced Secure Networking, VOIP.
K L University Bachelor of Technology in Electronics and Communication Engineering GPA:3.8
Certifications & Trainings:
CCNA Route and Switch, Udemy certified Linux Administrator, CCNP Route & Switch, Trained Under: CCNP TSHOOT, CCSA, CompTIA Security+, CCNA VOIP, VMWare vSphere 6.5, F5 BIG IP LTM, AWS Solutions Architect.
PROFESSIONAL SUMMARY:
Having 5+ years of networking experience dealing with network design, implementation, troubleshooting, engineering, managing & migration of large-scale enterprise networks.
Configured LAN, WAN internet protocols and services, Traffic Engineering, L2 and L3 VPN, VPN technologies-IPsec, DMVPN.
Experience with Windows Server and Vertica and Active Directory.
Hands-on experience with F5 (GTM & LTM), ASA firewalls and Palo Alto and Checkpoint Firewalls.
Provided device configurations for network equipment based on architecture and functional requirements, to include but not limited to IPv6 addressing, VLAN, trunks, NTP, RADUIS, SNMP, ACLs, SVIs, Routing OSPF/EIGRP, QOS, VoIP, MPLS, etc.
Profound knowledge in testing and integration of the following technologies: Wi-Fi, ACLs, VPNs, Firewalls, Ether-Channels (LACP and PAGP), Trunking, Routing, Inter-VLAN routing, network Security, NTP, Syslog, security logging, RADIUS, TACACS, 802.1X integration.
Experience with Network Management Systems architecture, Network Monitoring and NOC.
Experience with Cisco Unified Communications: Call Manager (up to and including latest version).
Expertise in providing QoS on both LAN and WAN, Security Policies and maintaining firewalls.
Work Experience:
Product Quality Representative, Hill-Rom, North Carolina Jan 2018- Present
DESCRIPTION: Hill-Rom, Inc., is a company that makes hospital beds, furniture, other health care equipment, and medical technology systems. Hill-Rom is a wholly owned subsidiary of Hill-Rom Holdings, Inc., and a former subsidiary of Hillenbrand Industries
Responsibilities:
Troubleshot diagnosed and resolved DHCP, DNS and POE related issues.
Implementation of new rooms and equipment.
Confirmed all devices share the same firmware, VOIP extensions and statis Ips when necessary.
Provided the initial technical support contact to all internal and external customers who use, install, sell and service CWS products
Implemented standard call greetings, workflow, follow-up commitments, call closing and follow-up execution in accordance with established best practices
Assessed problem severity and documented all customer interactions within the customer relationship management (CRM) system in accordance with quality system requirements
Delivered timely resolution of technical & non-technical issues by applying product knowledge, analytical skills, communication techniques and available tools, keeping customers continuously informed of issue status.
Scheduled and performed remote upgrades and services, managing these efforts to ensure efficient and successful outcomes
Dispatched field technicians on site when remote work could not be done.
Developed broad product expertise and stay current on feature and patch evolution through consistent study of available documentation and routine training activities.
Delivered on individual, team and corporate goals in accordance with established objectives and standards of performance.
Network Engineer, BSNL Jan 2013 – June 2015
DESCRIPTION: BSNL is INDIAN government owned telecommunication Industry business of providing telecom services and network management from the erstwhile Central Government Departments of Telecom Services (DTS) and Telecom Operations (DTO).
RESPONSIBILITIES:
Implementing and managing Routing protocols and troubleshooting
Designing, implementing and managing LAN/WAN switching environment and resolving the problems associated with it
Performed Troubleshooting issues related to VLAN, VLAN Trunking, HSRP failovers, related issues
Managed a set of Checkpoint and Palo Alto firewalls occasionally.
Supported IP based voice & video systems including implementing.
Responsible for installing/configuring iSCSI SAN and NAS technologies
good hands-on experience with SNMP monitoring & management systems
Dealt with Microsoft Domain Name services and its integration into Internet DNS, including implementation, operation design, authoritative hierarchy schemes, and industry standard practices
Installing, configuring, upgrading, managing and troubleshooting network products like Customer Equipment, PE Routers and switches.
Analyzed and corrected network troubles and performance issues - Follow up with the trouble tickets with the respective sections.
KEY COMPETENCIES:
Operating Systems: Windows, Linux, Cisco IOS, Mac OS. Switching: VLAN, VTP, STP, RSTP, PVST. Routing: RIP, IS-IS, OSPF, EIGRP, BGP. Tools: Cisco Packet tracer, Visio, GNS3, Wireshark, VMWare. Security: SSL, VPNs, SIEM, URL filtering, ACLs, NAT/PAT, IDS/IPS, IPsec, PAP, CHAP Programming Languages: C, C++, Python, Perl. Other: DNS, DHCP, MPLS, GRE, SMTP, HTTP, HTTPS, SSH, FTP, NTP, ANYCAST services Redundancy: GLBP, VRRP, HSRP.
ACADEMIC PROJECTS:
Traffic Routing with Multi-Homed ISPs Using BGP
Simulated traffic routing scenarios with multi- homing to ISPs over small business network model, using BGP ATTRIBUTES and BGP Communities in GNS3.
Internet Protocol Routing and Basic Switching Labs
Configured routers and switches using various switching techniques and protocols like Ethernet, STP, Frame Relay, RIP, EIGRP, OSPF, BGP, and MPLS.
Satellite Based Internet Broadcast
Designed Ka/Ku band satellite used for providing internet to trans-Atlantic flights using broadcast broadband system. Provided designs for an improved technology for efficient usage of Ka band frequency.