Engineer Network
Resume:
Rudy J. Jimenez
Fort Wayne, IN 46814
Email: *************@*****.***
Self-starter who excels at prioritization, customer satisfaction and professional development while utilizing management education and technical experience (Ethernet, T1, T3, OC192 and Trunking facilities).
EXPERIENCE:
Frontier Communications Fort Wayne, IN February 2016 – Present
Network Engineer – 08/2017-Present
Inside Plant and Fixed Wireless Broadband
Engineering Work Orders / OPCEN Project Management
Plan new additions for OSP, CO, and TR relief and submit for budget consideration.
Represent engineering department in local activities and serve as engineering contact.
Coordinate with Supply and Construction Foremen to requisition, issue, and return materials to balance major material inventories reducing company's exposure of write off
Prepare detail drawings, estimate cost associated with time and materials, and provide proper justification for the design and construction of telecommunications equipment and material.
Network Engineer – 02/2016-08/2017
Circuit Team Special Projects
Engineering Work Orders / OPCEN Project Management
Ensure Engineering Work Orders are issued in a timely manner for strategic projects
Keeping circuit status up to date for executive reporting
Maneuver in MetaSolv M6 system to track circuit tasks
Work with Project team to help facilitate circuits
Help educate other departments on Engineering Work Order process flow
AT&T Mobility, Formerly Centennial Wireless Fort Wayne, IN February 1999 – 02/2016
Field Administrative Engineer - 10/2006-2016
Technical Circuit Provisioning/ Revenue Assurance Engineer
Special Access Orders / Core Network
Access Service Record Service Level Agreement Met - 100%
Internal Wireless Ordering System Met – 100%
Complete ordering/disconnecting Ethernet, T1, T3, and OC192 facilities for specified markets
Submit access service request for new site builds
Lead first line of escalation with LECs/IXC to meet demands
Correspond with project managers and implement facility updates
Switched/Special Access Orders
Monitor available capacity on DS3 transport facilities and augment as necessary
Design transport circuits and send out path information to operations for implementation
Place Telco orders for installation of trunking and DS3s for market
Complete Telco orders for new T1 facilities as needed to support additional cell site backhaul
orders supported by ASRs, ASRWs
Coordinate with field technicians on circuits and trunks to turn down
Process disconnect orders and ensure removal from billing
Review, track and prepare all network Telco invoices for approval
Reciprocal Compensation
Invoice other carriers for reciprocal compensation for terminating MOUs
Receive payments and ensure they are sent to A/R for proper booking and cashing
Prepare the cost per MOU monthly report
Track and prepare billing disputes
Correspond with Telco and vendor providers to execute and close disputes
Prepare and Track Outage Credits
Consult Network Operations Center on time frame of outages
Maintain Switched Telco/Facilities Database
Query and update reports for access and switched database information
Billing Operations Associate 10/01 – 09/06
Verified all customer invoices manually for correct billing
Audited customer’s accounts for correct features
Conducted revenue assurance reports verified through Virtuoso for correct call path and proper routing
Updated Sid Line Range file by10k range
Helped support the field for customers porting numbers
Wireless Sales Advocate 02/99 - 09/01
Accurately communicated wireless service options to customers
Resolved customer issues
Reviewed equipment inventory and forecasted future needs
Opened and closed cash drawers
Trained new hires
EDUCATION
Indiana Wesleyan University, Marion, IN 2011 –2015
Bachelor of Science – Business Management
Completed Training Programs 2015
IP Networking
IPDSLAM
Virtualization and Cloud Computing
Network Functions Virtualization
Big Data
Software Define Networks
Infrastructure Transformation
Agile Boot Camp
Agile Program/Project Management Development
**references upon request**
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