Rudy J. Jimenez

***** **** ***** **

Fort Wayne, IN 46814

260-***-****

Email: ac6n4w@r.postjobfree.com

Self-starter who excels at prioritization, customer satisfaction and professional development while utilizing management education and technical experience (Ethernet, T1, T3, OC192 and Trunking facilities).

EXPERIENCE:

Frontier Communications Fort Wayne, IN February 2016 – Present

Network Engineer – 08/2017-Present

Inside Plant and Fixed Wireless Broadband

Engineering Work Orders / OPCEN Project Management

Plan new additions for OSP, CO, and TR relief and submit for budget consideration.

Represent engineering department in local activities and serve as engineering contact.

Coordinate with Supply and Construction Foremen to requisition, issue, and return materials to balance major material inventories reducing company's exposure of write off

Prepare detail drawings, estimate cost associated with time and materials, and provide proper justification for the design and construction of telecommunications equipment and material.

Network Engineer – 02/2016-08/2017

Circuit Team Special Projects

Engineering Work Orders / OPCEN Project Management

Ensure Engineering Work Orders are issued in a timely manner for strategic projects

Keeping circuit status up to date for executive reporting

Maneuver in MetaSolv M6 system to track circuit tasks

Work with Project team to help facilitate circuits

Help educate other departments on Engineering Work Order process flow

AT&T Mobility, Formerly Centennial Wireless Fort Wayne, IN February 1999 – 02/2016

Field Administrative Engineer - 10/2006-2016

Technical Circuit Provisioning/ Revenue Assurance Engineer

Special Access Orders / Core Network

Access Service Record Service Level Agreement Met - 100%

Internal Wireless Ordering System Met – 100%

Complete ordering/disconnecting Ethernet, T1, T3, and OC192 facilities for specified markets

Submit access service request for new site builds

Lead first line of escalation with LECs/IXC to meet demands

Correspond with project managers and implement facility updates

Switched/Special Access Orders

Monitor available capacity on DS3 transport facilities and augment as necessary

Design transport circuits and send out path information to operations for implementation

Place Telco orders for installation of trunking and DS3s for market

Complete Telco orders for new T1 facilities as needed to support additional cell site backhaul

orders supported by ASRs, ASRWs

Coordinate with field technicians on circuits and trunks to turn down

Process disconnect orders and ensure removal from billing

Review, track and prepare all network Telco invoices for approval

Reciprocal Compensation

Invoice other carriers for reciprocal compensation for terminating MOUs

Receive payments and ensure they are sent to A/R for proper booking and cashing

Prepare the cost per MOU monthly report

Track and prepare billing disputes

Correspond with Telco and vendor providers to execute and close disputes

Prepare and Track Outage Credits

Consult Network Operations Center on time frame of outages

Maintain Switched Telco/Facilities Database

Query and update reports for access and switched database information

Billing Operations Associate 10/01 – 09/06

Verified all customer invoices manually for correct billing

Audited customer’s accounts for correct features

Conducted revenue assurance reports verified through Virtuoso for correct call path and proper routing

Updated Sid Line Range file by10k range

Helped support the field for customers porting numbers

Wireless Sales Advocate 02/99 - 09/01

Accurately communicated wireless service options to customers

Resolved customer issues

Reviewed equipment inventory and forecasted future needs

Opened and closed cash drawers

Trained new hires

EDUCATION

Indiana Wesleyan University, Marion, IN 2011 –2015

Bachelor of Science – Business Management

Completed Training Programs 2015

IP Networking

IPDSLAM

Virtualization and Cloud Computing

Network Functions Virtualization

Big Data

Software Define Networks

Infrastructure Transformation

Agile Boot Camp

Agile Program/Project Management Development

**references upon request**

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