JACQUELINE COOPER

Professional Summary

Dedicated Medical Biller Representative motivated to maintain customer satisfaction and contribute to company success. Efficient planner, organizer and problem solver extremely detail orientated and excellent at meeting scheduled deadlines.

Computer Skills

Basic Microsoft Word & Excel

Records Organization

Navinet

Customer Tracking System

Medic Premier

Education

Allstate Careers Schools, Essington, PA Medical Billing and Coding 03/2014-03/2015

Delaware County Community College, Business Administration Coarse Work, Media, PA

Professional Experience

Pulmonary Care, Havertown, PA 3/2015-7/2017

Customer Service Rep

Verify patient insurance

Process orders for Cpap Machines, Bipap Machines`` and Oxygen

Worked on Brightree and Enchore systems

Dr. Gurpreet Kochar Drexel Hill, PA 1/2015-3/2015

Medical Biller /Coder Externship, (180 Hours)

Post Insurance payments

Review patients insurance, organize and manage health information data records.

Use various classification systems to code and categorize patient information for insurance reimbursement purposes.

Track patient outcomes for quality assessment.

Protect patients’ health information for confidentiality, authorized access for treatment, and data secure.

United Check Cashing, Brookhaven, Pa 03/2000-11/2010

Customer Service Manager

Manage Checking Facility.

Recruit and interview new hires.

Responsible for training sessions.

Prepare schedules for (8) employees.

Resolve customer complaints regarding state policies and procedures which have relevance to check authorization.

Balance cash and checks in employee’s tills at end of shift.

Reconcile all deposits for bank transfers.

Order Cash and count safe.

Handling inbound and outbound calls for the facility.

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