Customer Service Medical Billing
Resume:
JACQUELINE COOPER
Professional Summary
Dedicated Medical Biller Representative motivated to maintain customer satisfaction and contribute to company success. Efficient planner, organizer and problem solver extremely detail orientated and excellent at meeting scheduled deadlines.
Computer Skills
Basic Microsoft Word & Excel
Records Organization
Navinet
Customer Tracking System
Medic Premier
Education
Allstate Careers Schools, Essington, PA Medical Billing and Coding 03/2014-03/2015
Delaware County Community College, Business Administration Coarse Work, Media, PA
Professional Experience
Pulmonary Care, Havertown, PA 3/2015-7/2017
Customer Service Rep
Verify patient insurance
Process orders for Cpap Machines, Bipap Machines`` and Oxygen
Worked on Brightree and Enchore systems
Dr. Gurpreet Kochar Drexel Hill, PA 1/2015-3/2015
Medical Biller /Coder Externship, (180 Hours)
Post Insurance payments
Review patients insurance, organize and manage health information data records.
Use various classification systems to code and categorize patient information for insurance reimbursement purposes.
Track patient outcomes for quality assessment.
Protect patients’ health information for confidentiality, authorized access for treatment, and data secure.
United Check Cashing, Brookhaven, Pa 03/2000-11/2010
Customer Service Manager
Manage Checking Facility.
Recruit and interview new hires.
Responsible for training sessions.
Prepare schedules for (8) employees.
Resolve customer complaints regarding state policies and procedures which have relevance to check authorization.
Balance cash and checks in employee’s tills at end of shift.
Reconcile all deposits for bank transfers.
Order Cash and count safe.
Handling inbound and outbound calls for the facility.
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