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Customer Service Manager

Chicago, Illinois, 60634, United States
August 10, 2018

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Alma Liza Enriquez

Relocating to Alexandria, Virgina November 2018

Tel (C): 773-***-****


Qualifications: Highly organized, able to multi task efficiently. I am hard working, very detailed orientated and dependable. I adapt to all aspects of Customer Service. I have 11 years of Customer Service Experience

Work Experience: Ho-Chunk Nation- Chicago Branch Office May 2010-Present

4738 N Milwaukee

Chicago, IL 60630

Skills: Facilities Manager; Assisting Tribal Members in District 5, Using Urban resources for Urban Native Americans in the Greater Chicagoland area. Accounting, Voucher System, Mail in & out, Monthly Reports, Annual Reports, Budget, Preparing Fiscal Budget For Branch Office. Transportation to Baraboo, Black River Falls and Milwaukee Wisconsin. Knowledge on All Programs within the Ho-Chunk Nation and Chicagoland Resources, Referrals system

American Indian Center; Employed- November 2007 – February 2010

1630 W. Wilson

Chgo, Il 60657


Skills: Clerical; Filing documentation, Answering Phones, Mail log, Call log, Membership Microsoft word & Excel, Faxing,Greeted Community Memerships. Volunteered for Senior lunches

HUD-ONAP Programs Summer: 2004,2005,2006

77 W Jackson Blvd

Chicago, IL 60604


Skills: Filing, Faxing, Directing Calls, Mail Log, Scheduling Meetings, Knowledge Of Eastern, Western and Midwest Native American Tribes.

Microsoft Word and, Microsoft Excel.

Education: Lake View High School, 2003-2007

High School Diploma

Wilbur Wright College 2008-2009

Phlebotomy Program

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