Data Entry Customer

RESUME

NISHA LAWRENCE

***** **** **** ****, ***** no: +1-916-***-****

Citrus Heights, Apt#365, CA 95610, Email: *******.*****@*****.*** OBJECTIVE

To be associated with a progressive organization that gives me scope to apply any knowledge, skill, and be a part of the team that dynamically woks towards the growth of the organization and thereby gain satisfaction secure a challenging position where I can effectively contribute my skills as a team member towards achieving the organizational goals. EDUCATION QUALIFICATION

Graduated MSCS (Master in Computer Science) from Silicon Valley University, San Jose - CA.

GPA 3.53/4

Year: January 2016- January 2018

B.C.A (Bachelor of Computer Application) from GOA UNIVERSITY, MES college of Arts and commerce.

Grades 6.30/10

Year: July 2007-May 2010

Higher Secondary course from Goa board of Examination with 68% WORK EXPERIENCE:

COMPANY NAME: Magna Infotech Private Limited ( For ANZ SSI) Joining date: 11th October 2010 to 29th May 2012 - (2 years) POSITION: Process Associate.

COMPANY NAME: ANZ (Australia and New Zealand Banking Group Limited) Joining date: 30th May 2012 to 09th October 2015.

POSITION: Analyst

Work profile:

Raising the request on the behalf of customer

Tracking the daily transaction made by customer

Recalling the funds based on customer requirement

Recalling the funds, if funds credited to incorrect customer

Actioning Mistaken Internet payment (MIP)

Monitoring the queue

Contacting OFI (Other Financial Institution) for request update

Application used such as CARbe, Host on Demand, Messagenet service, Pega, Web voucher and visual

COMPANY NAME: MicroSan Consultancy Services, LLC.

Joining date: 1st October 2017 to 16th December 2017 POSITION: System Analyst Intern

Work profile:

Developing online marketing resources (WebPages, videos, and slideshows) for products.

Develop software and create sales presentations and surveys for prospective client.

Work with offshore development team to analyse marketing resource effectiveness.

Attend weekly working group staff meetings.

COMPANY NAME: MMC Group, LP (“Group”) - For Maximus Joining Date: April 9th 2018 to June 4th 2018

POSITION: Data Entry Specialist

Reviewing the Package for the member, whose application is being processed.

Checking all the eligibility and criteria whether the person is eligible for Teen-care.

Need to verify member Income.

Need to verify if member receiving SSA/SSI

Need to verify citizenship/ Immigration status.

Need to verify member Income proof is valid or not.

Based on the eligibility approve the Medical and route them in respective queue for further action.

If Member Information is missing trigger the MI (Missing Information) request as per SOP.

Need to verify Unemployment income.

ADDITION INFORMATION

Training new joiners

Allocating outstanding values in suspense account

Pitching in different activities based on team requirement

Attended the session for Time Management which play very important role in team work

KEY SKILLS

Strong development skills.

Strong aptitude for learning new technologies.

Ready to work with Team and Individual.

Office application (MS Word, Ms Excel, MS PowerPoint, MS Outlook).

Experienced in window XP, Window 7, Window 10 and Mac LANGUAGE PROFICIENCY

Good Command over English, Hindi, Konkani and Tamil PERSONAL DETAILS

Date of Birth : 29th June 1989

Marital status : Married

Gender : Female

DECLARATION

I hereby declare that the above stated information is true and correct to the best of my knowledge and belief.

Date: July 2nd 2018

Place: Sacramento Nisha Lawrence

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