Project Manager Coordinator

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CHASE CASTRO

*** **** ******, *, ***** Mesa, CA 92627

Phone: 949-***-****

Email: ************@*****.***

PROJECT MANAGER: Specializing in IT Implementations Results-oriented Project Manager with 6+ years of experience in all aspects of coordination and execution of small to large scale projects. Proven leader with emphasis on project success and consistent delivery of measurable solutions for customer satisfaction. Effective communicator between business and technical areas with a track record of achieving on-time, on-budget project completions. Ability to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables. Looking to leverage my knowledge and experience into a continued role as Project Manager with the possibility of expanding into Operations Management. AREAS OF EXPERTISE

Project Lifecycle Management Team Building & Leadership

Project Scheduling Project Budgeting & Cost Control

Requirements Definition & Analysis Customer Relationship Management

Vendor Selection & Management Risk Mitigation

Procurement/Purchasing Resource Management

PROFESSIONAL EXPERIENCE

BLACKSTONE NETWORKS – Costa Mesa, CA

PROJECT MANAGER (February 2017 – May 2018)

Participated in planning, scheduling and execution of project deliverables related to IT Infrastructure solutions for small to medium businesses

Resolved project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs

Drove improvements across the business by developing standardized practices and workflows for order acceptance, project delivery and project closeout

Implemented and managed quality assurance and associated documentation, in accordance with customer requirements and expectations

Successfully collaborated with appropriate stakeholders to assist with reviewing budgets, cost estimates and forecasts

Initiated and managed contracts with third party vendors, suppliers and contractors

Proactively identified project requirements/issues with delivery team during sales cycle to effectively scope and qualify contracts for order acceptance

Oversaw account management of all project customers during post-delivery phase to ensure customer satisfaction and leverage additional opportunities Page 2 of 2

CHASE CASTRO

178 22nd Street, B, Costa Mesa, CA 92627

Phone: 949-***-****

Email: ************@*****.***

PROFESSIONAL EXPERIENCE (CONTINUED)

DELL SOFTWARE GROUP (QUEST SOFTWARE) – Aliso Viejo, CA BUSINESS ANALYST/PROJECT COORDINATOR (January 2011 – July 2016)

Responsible for the Project Management of services for Dell Software customers within North America (North, East, and Central Territories)

Organization of projects relating to: issues, roles, development of objectives, project scope, risk assessment, project deliverables, timelines and resource requirements

Collaborated with service delivery teams for improvements in forecasting

Effectively managed large-scale project budgets, including: change orders, contractor work authorizations and cost analysis for all purchase orders

Generated time and expense approvals to facilitate timely billing on multiple weekly project deployments

Proactively updated delivery tracking systems with status changes and required documentation for executive visibility

Distribution of weekly performance reporting to all necessary internal and external stakeholders

Successfully managed partner/contractor relationships and contracts

Coordination and scheduling of resources (Architects, Consultants, Trainers) by way of strategically analyzing utilization data

EDUCATION

CALIFORNIA STATE UNIVERISTY OF FULLERTON

Bachelor of Arts in Criminal Justice, 2008

Golden Key Honor Society Member

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