Program Manager Service

ALTON B. WHIPPLE

254-***-**** **************@*****.*** www.linkedin.com/in/mrwhipplealton

PROGRAM MANAGER

Creative and business-savvy Logistician/Program Manager that processes the ability to manage all facets of an organization to maximize individual and organizational growth. I help organizations streamline processes to remove all non-value added functions to maximize profits for all stakeholders. Areas of expertise include:

Customer Service Oriented

Time Management

Team Player

Verbal and Written Communicator

Computer Proficient

Records Management

Data Analysis and Reports

Information and referral

Program Management

Marketing and Outreach

GCSS-Army

Logistic Information Warehouse

SAMS 1/2E

Public Speaking & Presentations

Oral/Written Communication

PROFESSIONAL EXPERIENCE

Career Skills Installation Administrator/ Program Manager

INDTAI., Fort Hood, TX 2017- Present

Established employment skills training opportunities for transitioning Soldiers and occasionally other Servicemembers preparing to transition from military to civilian employment.

Executed program planning, administrative/ logistical support, and reporting within my area of responsibility in direct support of the Army’s Career Skills Program (CSP)

Coordinated with garrison-approved CSP employers, professional associations, union’s and industry leaders, education and training providers to promote opportunities for Transitioning Soldiers.

Directed Servicemembers and provided guidance on available opportunities that would align with their current skill-set.

Managed vital systems such as TAP XXI and GoArmyed to update and monitor transitioning Soldier activities.

Conducted Informative/ Persuasive briefing to Market the Career Skills Program to 50 or more Soldiers weekly and facilitate to enrollment process for each Servicemember.

Developed Data Analysis to identify/ track enrollment, completion, jobs accepted and Servicemembers on the job performance after transitioning out of the service.

Accomplishment

Completed Bachelors Degree while in Position

Administration and Reception Lead

INDTAI., Fort Hood, TX 2015-2017

Directed the training and development of 3 Administration and Reception Assistant

Established face to face service for over 130 Soldiers daily

Developed resolutions for over 125 Servicemembers to include educational or Post 9/11/ GI Bill issues by phone, mail, email, and face to face which reduced wait time to see counselors by more than 75 percent.

Initiated and implemented a systematic process to maintain spaded Soldiers records utilizing GoArmyEd

Managed the Customer Management Tool (CMT) and Qmatics to streamline the systematic flow and priority of Soldiers requiring assistance.

Controlled the Marketing and outreach to include College Fairs to target Servicemembers that would like to further their Education and assist them in completing the process.

Accomplishment

Completed Associate Degree while in position

Senior Maintenance Supervisor/ Program Manager

615th ASB, Fort Hood, TX US Army 2013-2015

Managed the professional and technical development of 8 Fleet Managers (First Line Supervisors) and 113 Technicians and ensuring to maintain a continuous learning environment which increased production by 38 percent.

Managed the processing of over 213 service request work orders daily ensuring all requisition to include parts and labor were accurately accounted for in daily, monthly and quarterly data analysis.

Assessed strength management between internal shops and consolidated human assets to create multi-functional teams to increase production by more than 20 percent further.

Utilized Logistics Information Systems and Global Combat Support System-Army (GCSS-Army) to maintain the operational readiness of over 2,713 pieces of equipment which included Heavy equipment Trucks, Generators, Weapon Systems and Communication equipment.

Improved current safety training program to create a continuous learning environment to ensure organization remained OSHA and EPA Compliant.

Accomplishment

Awarded the Army Meritorious Service Medal for Outstanding Service

Senior Maintenance Supervisor/ Program Manager

11th Engineer Battalion, Fort Benning, GA US Army 2011-2013

Managed the professional and technical development of 5 Fleet Managers (First Line Supervisors) and 96 Maintenance Technicians creating a continuous learning environment increasing production by 26 percent.

Established data collection activities that provided complete visibility to the organization readiness data by creating direct connection LOGSA, LIW, SAMS-1E, SAMS-2E, and GCSS-Army.

Assessed and maintained the serviceability of 2600 pieces of equipment to include construction, automotive and ground support equipment in accordance with The Army Maintenance Management System (TAMMS).

Managed and reduced an on-hand parts stockage worth over 3.5 million dollars to 650 thousand, increasing profit margins 21 percent by the reduction in Shelf-Life Losses due to Expiration or damage while stored.

Utilized the Standard Army Maintenance Management System-Enhanced (SAMS-1/2E) to manage and track operational data and ensure accurate reporting to the Department of the Army.

Improved the current safety and environmental programs to maintain current OHSA and EPA compliant and receiving commendable after all inspections.

Accomplishment

Awarded the Army Achievement Medal for Outstanding Service

Senior Maintenance Advisor/ Program Manager

48th Chemical BDE, Fort Hood, TX US Army 2008-2011

Managed the professional and technical development of 4 Fleet Managers (First Line Supervisors) and 78 Maintenance Technicians creating a continous learning environment and increasing production by more than 45 percentage.

Managed the operational performance of three external organizations located to include Fort Hood, TX, Fort Riley, KS and Fort Lewis, WA.

Served as the Subject Matter Expert for all STAMIS equipment and related issues

Conducted interviews and strategically placed technician to focus on individual and organizational growth.

Managed all new equipment fielding for the organization to include inventory, individual and group training, and preventive maintenance.

Accomplishment

Awarded the Army Meritorious Service Medal for Outstanding Service

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelors of Applied Arts & Science- Business Management

Texas A&M University-Central Texas

Graduation Date: 12 May 2018

Associate of Arts- General Studies

Central Texas College

Graduation Date: 12 August 2016

Associate of Applied Science- Applied Technology

Central Texas College

Graduation Date: 13 Aug 2010

Additional Training

Senior Leader Course (SLC)

U.S. Army

Advance Leader Course

U.S. Army

Basic Leader Course

U.S. Army

Standard Army Maintenance System-Enhanced (SAMS 1/2E)

U.S. Army

Sustainment Automation Support Management Office Course

U.S. Army

Maintenance Managers Course

U.S. Army

Environmental Managers Course

U.S. Army

Unit Movement Officers Course

U.S. Army

Master Drivers Course

U.S. Army

Forklift Operators course

U.S. Army

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