Manager Customer Service
Resume:
Yeydaliz Concepcion
Webster, MA 01570
*********@*****.***
EXPERIENCE
Arby’s Livingstone & Murray, Auburn, MA - Customer Service
October 2014 - Present
Shift Manager
Open and close the restaurant
Prepare and serve food/beverages
Cash register/drive through
Janitorial duties
Nanny, Webster, MA - Caretaker
October 2008 - September 2013
Cared for children of ages two weeks to five years old
EDUCATION
Quinsigamond Community College, Worcester, MA Undergraduate
September 2013 - Present
Class of 2019
Biology major
Bartlett Jr/Sr High School, Webster, MA High School Diploma
Class of 2013
PROJECTS
Pentecostal Movement Council Incorporated
Administrative Local Youth Council - Treasurer
June 2013 - June 2015
Managing Expenses
Record Keeping
Pentecostal Movement Council Incorporated Administrative International Council - Sub Secretary
July 2016- July 2017
Event Planner
Bookkeeper
Conference Call Coordinator
SKILLS
Bilingual
Customer centric
Fast learner
Works well solo and with others
Excellent Time Maintenance
Great multitasker
Organized
Microsoft word, PowerPoint, Excel, Publisher
Good decision making
Conflict resolution
Adaptability
Ability to work under pressure
Active listener
Patient
Empathic
AWARDS
Foreign Language Super Team Most Outstanding Student in the French Department
LANGUAGES
English, and Spanish
REFERENCES
Arby’s Manager
Jessica Brown
Nanny (Children’s Guardian)
Dolores O’Donnell
Mapfre Employee
Krista Jalette
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