Tamara K. McNamee
***** *. *** *****, ****** CO *0015
C 307-***-**** **********@***.***
SUMMARY:
An accomplished professional with over 20 years of experience in accounts payable and accounts receivable, as well as a comprehensive background in all aspects of office administration and event planning, who is passionate about customer service.
SKILLS AND PROFICIENCIES:
Certified Notary Public
oCurrently certified in Wyoming; Colorado in-progress
Proficient in Microsoft Excel, Microsoft Word, QuickBooks, Sage
Extensive Accounting/Bookkeeping background
Strong Event Planning/Vendor Management experience
Exceptional organizational skills
Thrives in fast-paced environment
Strong attention to detail, ability to prioritize
Works well independently and within a team
Comfortable interacting with all levels of an organization
WORK EXPERIENCE:
Sierra Trading Post – Cheyenne, Wyoming November 2013 – September 2017
An online, brick and mortar store and fulfillment center for family apparel
Overhead Accounts Payable Clerk
Compiled and organized monthly employee receipts and department invoices
Reconciled accuracy of company credit card charges to monthly statements, researching and resolving inquires accordingly
Allocated department charges for 100+ vendors, 16 retail stores and 10 departments, facilitating invoice approvals
Monitored fixed asset accruals, performed data entry and Sage system batch reporting
Participated in month/year-end closings and keyed account entries
Provided administrative support as needed, including mail processing and file maintenance
Customer Service Representative
Served as initial point of contact for customers placing an order via phone, fax or email
Processed all orders in a timely and accurate fashion, meeting all company-set deadlines and SLA
Resolved all customer inquiries and problems swiftly and courteously, utilizing proprierty database for documentation/tracking
High West Energy – Pine Bluffs, Wyoming January 1996 – January 2013
A not-for-profit cooperative electric utility company that serves customers in Wyoming, Nebraska and Colorado
Public Relations Administrator/Executive Secretary
Administrative Assistant
Assisted with preparation and development of content for High West external communications, including radio, print publications (ie: brochures, advertisements, flyers and media releases) and electronic newsletters
Utilized InDesign CS5 publishing software for development of most communications
Served as primary contact and liaison between the company and contractors/vendors within the Nebraska/Wyoming area
Scheduled and coordinated annual membership meetings, community and company-wide events
Recorded minutes and coordinated travel arrangements for Board of Directors, management and employees
Performed accounts payable/receivable and reconciled financial records for High West Energy/Communication utilizing accounting database, NISC (National Information Systems Cooperative)
Assisted customers with billing inquiries to ensure satisfaction
As needed, provided administrative support including copying, faxing, filing, collating, bookkeeping, etc.
Work Order Assistant, Engineering Dept.
Account Supervisor, Digital Broadcast Satellite Dept.
Data entry on electric service work orders which consisted of new electric service, upgrades and replacement services
Served as primary contact for acquiring right-of-way utility easements and respective processing with appropriate government agency
Prepared documents to be given to the U. S. Rural Utility Service for allotment and disbursement of loan funds
Performed accounts payable/receivable for Digital Broadcast Satellite (DirecTV) systems using Peachtree and QuickBooks
Provided direct sales and service of the DBS receiver units, as well as troubleshooting
Researched and completed land legal descriptions for utility service
As needed, provided administrative support including copying, faxing, filing, collating, bookkeeping, etc.
EDUCATION:
Western Nebraska College, Scottsbluff, NE Attended 1975-1976
Business Administration