Network Engineer
Resume:
Derek Pettit
Albany, NY *****
********@*******.***
SUMMARY OF QUALIFICATIONS
Working knowledge of Cisco routers (1721, 1841, 2600, 3700, 7200, 7500 and 12000 series) and switches (1900, 2900, 3550, 3560, 5500 and CAT 6500 series) for connectivity between WAN/LAN environments
Working knowledge of testing, configuring and turn-up of 56K, T1, T3, frame-relay, point to point and MPLS circuits
Identifying and troubleshooting network routing (MPLS, TCP/IP, BGP and OSPF) problems as well as FastEthernet (LAN) troubles
Working knowledge of network monitoring, troubleshooting and management tools on a number of platforms including CiscoWorks, HP Openview, Netcool, Tivioli, Remedy and Peregrine Service Center
Desire and ability to learn new technology to accompany my top level work ethic
EMPLOYMENT HISTORY
Insight Global / Bank of America Account 09/2014 to Present
69 State St, Albany NY 12207
IT Consultant – Engineer Financial Center installs for Bank of America
1.Create database records within various platforms
2.Order 64K MPLS circuits from Telephone Companies
3.Generate IP information and register
4.Generate and review 3945 router and 3560 switch configs for install
5.Coordinate and order equipment for third party vendors to install
6.Provide 2nd level support for install troubleshooting
Worked on reviewing firewall rules
Applying and reviewing ACLs in the DMZ environment
Creating and implementing changes for desktop refresh projects
Helix Project – configuring and installing Cisco Nexus 9372 and 3048 switches 100s of servers located in 4 new data centers
HP / Bank of America Account 08/2008 to 9/2014
69 State St, Albany NY 12207
Technical Consultant III – Engineer ATM installs for Bank of America
1.Create database records within various platforms
2.Order 64K MPLS circuits from Telephone Companies
3.Generate IP information and register
4.Generate and review 1841 and other router configs for atm connectivity
5.Coordinate and order equipment for third party vendors to install
6.Provide 2nd level support for install troubleshooting
Provide engineering support for various high level projects
1.Remote ATM Refresh - engineer the router upgrading from 1721 to 1841 platform at numerous remote atm locations
2010 – Refreshed 2600 routers
2009 – Refreshed 1600 routers
2.DVR Projects – engineer for adding 250+ DVRs to remote and banking center atm locations
3.LaSalle Bank – lead engineer for converting 500 newly acquired LaSalle Bank atms to Bank of America standards
EDS / Bank of America (formerly Fleet Financial) 04/2002 to 8/2008
69 State Street, Albany NY 12207
Infrastructure Specialist II - responsible for WAN / LAN voice and data network monitoring and maintenance, document, track and troubleshoot problems from beginning to end
Manage and Troubleshoot ATM machines and Racal Excalibur DAP (CSU)
Vendor management procedures which include dispatching and tracking vendors, escalating vendor problems, providing information to vendor service meetings, and acting as a focal point for vendor maintenance
Work remotely troubleshooting with Field Service and Telco technicians remotely
Support and manage Internet based networks (consumer portals and Homelink – online banking) on the Cisco Content Switched network during maintenance windows
Quality Assurance (QA) – checking the configuration of new devices (routers and switches) prior to release in production environment
Provide engineering support for various high level projects
1.Simon Mall – lead engineer for installing 350+ atms at mall locations throughout the country
2.EPA ATM - engineer to convert 350 competitors atms to Bank of America brand
PSINet 09/2000 to 08/2002
Rensselaer Technology Park, Troy NY 12180
Network Engineer - worked as a member of the Odyssey Project – points of presence (POPs) consolidation
Document and plan schedule using Microsoft Office applications for seamless customer transition
Relocating customer PVCs from existing switch to another switch while coordinating with larger telecom provider
Moving routing statements from one router to another
Provisioner – oversaw end to end delivery of customer circuits, ordering through telecom and testing for connectivity to destination
Coca-Cola Bottling Co. / CCE 09/1994 - 02/2000
38 Warehouse Row, Albany NY 12205
Worked as a merchandiser and account manager throughout the Coca-Cola territory
EDUCATION
CCNA – Cisco Certified Network Associate – Valid 11/14/07 – 11/1/16
CCNA Wireless – CSCO10617911 - Valid 11/1/10 – 11/1/16
CCNA Security - CSCO10617911 - Valid 11/1/11 – 11/1/16
CCNA Voice - CSCO10617911 - Valid 11/1/13 – 11/1/16
Ikon Office Solution – MCSE – Microsoft Certified Systems Engineer – 2000
HVCC – Associates Degree – 9/89 – 6/91
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