Gina Tran

*** * *** ***** *****

White Settlement, TX, 76108

Mobile: 817-***-****

ac6l78@r.postjobfree.com

Objective: To obtain a responsible and challenging position with a secure company where my experience, accomplishments and proficiency will allow me the opportunity for growth.

Qualifications: Ability to work independently and institute creative improvements, which allow better management workflow. Multiple task managers with strong skills. Contributing team member as well as self motivated producer. I am bilingual, and I also do Have over 5years call center/customer service experience

Employment:

Portfolio Recovery Associates 12/2014-05/2018 Account Manager Collections/Customer Service/Data Entry

Major duties included me making outbound calls to customers letting them know

When they were past due and what assistance we could offer them. We also answered

Inbound calls assisting customers with making their payments. Also, updating information. In System, Work Great With Other People

Novo1 Call Center

03/2013-11/2014

Customer Service/ Sales/Data Entry

Major duties as a customer service representative. Handling inbound and outbound calls. And handling every call with courtesy and respect. Customer Service

QuikTrip 04/2012-01/2013 Customer Service /Cashier

Major duties as a cashier. Keeping counters and machines wiped down and clean. Mopping store area. Greeting every customer with courtesy and respect.

Education: Trimble Technical High School 2008-2012

Graduated: Diploma

References available upon request