Gina Tran
White Settlement, TX, 76108
Mobile: 817-***-****
********@*****.***
Objective: To obtain a responsible and challenging position with a secure company where my experience, accomplishments and proficiency will allow me the opportunity for growth.
Qualifications: Ability to work independently and institute creative improvements, which allow better management workflow. Multiple task managers with strong skills. Contributing team member as well as self motivated producer. I am bilingual, and I also do Have over 5years call center/customer service experience
Employment:
Portfolio Recovery Associates 12/2014-05/2018 Account Manager Collections/Customer Service/Data Entry
Major duties included me making outbound calls to customers letting them know
When they were past due and what assistance we could offer them. We also answered
Inbound calls assisting customers with making their payments. Also, updating information. In System, Work Great With Other People
Novo1 Call Center
03/2013-11/2014
Customer Service/ Sales/Data Entry
Major duties as a customer service representative. Handling inbound and outbound calls. And handling every call with courtesy and respect. Customer Service
QuikTrip 04/2012-01/2013 Customer Service /Cashier
Major duties as a cashier. Keeping counters and machines wiped down and clean. Mopping store area. Greeting every customer with courtesy and respect.
Education: Trimble Technical High School 2008-2012
Graduated: Diploma
References available upon request