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Data Entry Customer Service

Location:
Mesa, Arizona, United States
Posted:
August 09, 2018

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Resume:

Sharon Browning

ac6l6g@r.postjobfree.com

480-***-****

PROFESSIONAL SUMMARY

Stable data entry professional with experience and several years of computer experience. Superior listening and probing; clear, ability to remain calm, patient, and productive in a fast-paced high-pressured environment, excellent attendance; punctual; timely; and reliable; excellent reputation with customers as a competent and knowledgeable representative

TECHNICAL EXPERIENCE

Software/Databases: MS Office, MS Word, MS Excel, MS Outlook

Others: Typing, Billing, Internet Navigation, Remittance Processer, Insurance Verification Specialist, Order Entry Clerk, Data Entry Specialist, Ten key strokes 13,100, Provider Data Analyst

EDUCATION

Degree

Scottsdale Community College, Office Automation Systems, Dec 2001

Volunteering

Grand Canyon University, Handed out water the first week of school

Grand Canyon University, Washed pots and pans for three kitchens

Phoenix Zoo, Washed pots and pans

PROFESSIONAL EXPERIENCE

Aerotek, Phoenix, AZ (contract)

Data Entry Specialist Jan 2017 to June 2017

Qualified potential students for the University of Phoenix

Used Avaya phone system

Answered 250-400 calls daily

Dollar General, Phoenix, AZ Dec 2015 – Aug 2016

Customer Service

Worked as cashier nights and weekends

Answered customers questions about items that were on sale

Helped them shop if time allowed

CSI Company, Phoenix, AZ (contract) Dec 2015 – Jan 2016

Data Entry Specialist

Updated employees direct deposit information

Added employees to the payroll system

Detail Oriented, fast and accurate processing.

Data entry, Verifications and Processing.

Cox Communications, Phoenix, AZ (contract) Feb 2015 – Mar 2015

Supply Chain Planner for Cox Line of Business Western Region

Opened daily spreadsheets for cox parts that needed to be ordered

Checked in Oracle what part numbers need to be ordered and how many that are needed

Ordered cox parts in Oracle

Ordered from Arizona, California, and Nevada warehouses

Detail Oriented, fast and accurate processing and Data entry, Verifications and Processing

Ultimate Staffing, Chandler, AZ (contract) Dec 2014 – Feb 2015

Medical Meeting Assistant/Data Entry Specialist

Updated excel spreadsheet with names, titles, professions, locations of meeting with the addresses of the locations of attendees

Opened up emails to see if meeting counts were corrected or if they were different did research in order to get a correct count.

Applied formulas on excel spreadsheet to get the correct amount of cost per person and the number of attendees.

Sent emails to the representatives for Insys that attended the meeting for correct information if my research showed something else. Detail Oriented, fast and accurate processing, Data entry, Verifications and Processing.

ACCOUNTING AND FINANCE PROFESSIONALS, Phoenix, AZ (CONTRACT) Jan 2014 – Apr 2014

Data Entry Specialist

Remittance processing for personal and business tax forms for state of Arizona department of revenue.

Detail Oriented, fast and accurate processing.

Data entry, Verifications and Processing.

RURAL METRO – Scottsdale, AZ Feb 2013 – Jun 2013

Insurance Data Entry Verification Specialist

Billed and verified patient insurance

Called patients to confirm information and updated any new information in system.

Data Entry, Verifications and Processing

Detail oriented with fast and accurate billing.

A LINE STAFFING – Phoenix, AZ (CONTRACT) Dec 2011 – Dec 2012

Data Entry Specialist (Contract)

Entered patients prescription information into their computer system

Data entry,verification and processing

Detail oriented with fast and accurate processing.

WALGREENS – Phoenix AZ Jun 2011 – Nov 2011

Pharmacy Tech Trainee (Contract)

Entered patients prescription information into their computer system

Data Entry, Verification and Processing

Detail oriented with fast and accurate processing.

INTEL – Phoenix AZ Jan 2011 – May 2011

Data Entry Specialist (contract)

Entered data from spreadsheet into Intel's computer system

Data entry, Verification and Processing

AETNA – Phoenix, AZ Jun 2005 – May 2010

Provider Claims Data Analyst

Lay Off

Responsible for making sure contracts were attached to all medical claims.

Reviewed contracts to ensure data is accurate before processing.

Data entry, Verification and Processing of all claims

Ten key, fast and accurate in a high volume fast paced environment.

PIONEER SAND-Mesa, AZ Feb 2002 – June 2005

Accounts Receivables

Left for another job

Added customer accounts into the computer system that were ordered from the 10 shops in town

Helped balance the accounts every month on the last day

SHEPLERS-Scottsdale, AZ Jan 1998 – July 2004

Customer Service/Cashier

Left for another job

Helped out customers

Assisted in helping customer’s shop if they needed assistance

Michaels-Scottsdale, AZ Aug 1991 – Dec 1997

Customer Service/Head Cashier

Left for another job

Helped out customer

Assisted in helping customer’s shop if they needed assistance



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