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Manager Service

Virginia Beach, Virginia, United States
August 09, 2018

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**** ******* *****

Virginia Beach, VA 23456


Warehouse Manager

Offering a solid background based on formal training, relevant certification as an Insurance Agent and 23+ years in the U.S. Coast Guard and U.S. Navy experience in the Management field demonstrating superior leadership initiative, performance enhancement expertise, team development creativity and consistent performance success.

• Over two decades’ proven management experience field to include operations, inventory control, budgeting and procurement.

• Introduced numerous cost cutting / cost control measures to streamline operations and optimize the use of limited financial resources. Possess exceptional skills in change management and organizational turnarounds.

• Seasoned inventory manager and stock control specialist. Consistently delivered more than 98% inventory validity rates throughout military tenure ... noteworthy in a discipline fraught with pilfering.

• Proven track record of outstanding grades in rigorous audits and inspections governing regulatory compliance, safety, funds allocation, and manpower/asset usage rates. Highly developed communications, interpersonal relations, fiscal control and accountability, and multi-task management skills. Demonstrated ability to handle high-profile, strict accountability responsibilities with poise, polish and decorum.


• Exceptional skills in Operations Control • Property / Inventory Management • Computer skills moderate

• Superior Customer Relations / Service • Fine Dining / Hotel Services Management • U.S. Citizen / Secret Cleared

• Team Leadership & Development • Budgeting & Fiscal Administration • Cash Control & Banking

• Purchasing & Vendor Relations • Quality Assurance / Compliance • Data/Records Administration

• Retail Management / Merchandising • Executive Correspondence / Reporting • Event Planning EDUCATION & CERTIFICATION

• Currently enrolled in ST. LEO UNIVERSITY in Bachelor degree program in Business Administration major in Management. 2017 - Present

• State Licensed in Life and Health Insurance to include Long Term Care and Annuities in eight States.

• Advanced Certified in Business and Corporate Benefits Planning.

• USCG Leadership and Management Course, 1 Week, Mar 2008

• USCG Documentation Management & Administration, Jan 2003

• USCG General Military Training in Electrical Safety, Hazardous Materials, Hazard Communications, Human Relations Awareness, Interpersonal Relationships, Sexually Transmitted Diseases, and Workplace Safety, Oct 2002

• USCG Government Credit Card Course, Jun 2001 & Jun 200

• Current U.S. Government Secret Security Clearance, Cleared for Top Secret / SCI Security Clearance

• Marlboro Central High School, Marlboro, NY, High School Diploma, Jun 1986 EXPERIENCE HISTORY & HIGHLIGHTS

NEW YORK LIFE INSURANCE COMPANY- Agent (January 2014- April 2017)

• Managed individual and Corporate / State Benefit and Insurance Plans.

• Upheld fiduciary Rules and Regulations.

• Provided sound financial, insurance and wealth -management services to protect client’s assets and grow the net worth of their respective portfolio.

Experience Continued

UNITED STATES COAST GUARD – Food Service Specialist 1st Class (E-6) – 14 Years Distinguished Service USCG CUTTER TAMPA (WMEC 902)

Dining Facility Office Administrator / Food Service Manager (6/10-6/13)

• Managed $1.6M in budgeted funds and oversaw the preparation and service of 4500 meals during 3-year tenure.

• Reestablished ship’s dining facility after extended at-sea missions and an emergency Dry-Dock service period.

• Trained the new Food Services Manager in relevant duties and processes associated with the position.

• Created custom menus, stores load guides, and load-out plans. Managed food / supplies inventory worth $20+K.

• Served as a member of ship’s Damage Control Training team. Guided crewmen through 21 distinct emergency drills.

• Prepared staff schedules, ensured training for personnel, supervised food preparation, distributed recipes, and participated in inspections.

• Awarded USCG Achievement Medal at end of tour for exemplary performance. PERSONNEL SERVICES SUPPORT UNIT (PSSU) - Portsmouth, Virginia Morale, Well-Being & Recreation (MWR) Division Assistant / Club Manager (4/06-6/10)

• Supervised a team of 13 employees, providing customer service to hundreds of personnel weekly during breakfast, lunch, catered events and hosted meetings at the Wheelhouse All Hands Club.

• Implemented improved inventory control procedures to increase accuracy and reduce errors, saving the USCG thousands of dollars annually while increasing club profits by 400% without raising prices.

• Directed and participated in the provision of support for an extremely busy schedule of MWR sponsored events attended by groups ranging from 50 to 3000 guests. Filled in as Club Manager in the absence of regular staff.

• In charge of all storerooms for two clubs. Ordered food, beverages, equipment/facilities maintenance, cleaning supplies, etc. Worked with FED reps to complete work orders, validate invoices, and correct inspection errors.

• Identified mistakes in portion formulas on the facility’s Excel spreadsheet and implemented corrections.

• Developed custom menus for events to include a wide array of appetizers, hors d’oeuvres, unique entrees, etc.

• Awarded several honors and a USCG Achievement Medal at end of tour for outstanding performance. USCG STATION GEORGETOWN – South Carolina

Assistant Food Service Manager (3/02-3/06)


UNITED STATES NAVY –– 10 Years Distinguished Service NAVAL OPERATIONS BASE NORFOLK, Virginia




Available immediately. List of references furnished upon request.

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