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System Engineer

Baltimore, Maryland, United States
August 09, 2018

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Brian T. McQueen


Home- (301) 877- 5480

Information Technology professional with 30 years of experience in product engineering, development, production support and cybersecurity. Currently serving as Senior Systems Engineer for Defense Health Agency. It is my desire to provide leadership, proficiency, and enthusiasm within an organization as I continue to grow as an IT professional.

Relevant Experience

MPIRE Technology Group, Inc. 3/2017 – 3/2018

Enterprise System Engineer

Assigned as the Lead Engineer in support of the Electronic Surveillance System for the Early Notification of Community-Based Epidemics (ESSENCE) and Protected Health Information Management Tool (PHIMT) projects. As the Lead Engineer, I routinely represent Solution Delivery Division- Capacity Services (SDD-CS) during all program related strategic meetings, work groups, and committees (internal/external). I serve as the technical point of contact for contracted developers, providing technical analysis, guidance, and documentation required to complete engineering tasks for all System Development and Integration efforts. I ensure Management, Subordinates and key personnel are updated accordingly in a timely manner. Additional duties and responsibilities include.

Organize Risk Management Framework (RMF) tasks to include security assessments, reviews and audits for supported systems.

Provided Cybersecurity team and key personnel status updates regarding system requirements

Communicated security risk and providing senior leadership with mitigating recommendations.

Assist with creation, tracking and updates to Plan of Action and Milestone Process (POA&M) and Remediation procedures.

Worked with Development Team to resolve performance and/or configuration issues.

Facilitated meetings with Cybersecurity Team to review security posture, Information Assurance Vulnerability Alerts (IAVA), Patching, and STIGs compliance and strategies to mitigate findings.

Provided oversight and recommendations for Disaster Recovery (DR)/Continuity of Operations Plan (COOP).

Participated in build out of DR sites, and creation of Contingency plan (CP), Incident Response plan (IRP), DR documents.

Provide expertise that ensure maximal efficiency and effectiveness in all system designs, while maintaining compliance and a strong security posture.

Coordinate within and across product teams to ensure a cohesive representation of the SDD-CS products from an engineering perspective.

Understand the system architecture and architectural documents such as the system view, operational views and other views as prescribed by DoD Architecture Framework (DoDAF).

Research and recommend hardware and software architecture improvements.

Work with other engineers to coordinate technical solutions across products.

Provide advisory services to government clients regarding technical concepts.

Review technical reviews such as Security Readiness Reviews (SRR), Preliminary Design Review (PDR), Critical Design Review (CDR), Test Readiness Review (TRR), Agile sprints.

Supervise vendors and key personnel adherence to SDD-CS technical best practices, and tools.

Technology, Automation & Management (TeAM) 4/2016 - 3/2017

Project Manager

As the Project Manager (PM) for Joint Operational Medicine Information System (JOMIS) for the DoD I served as the primary liaison to government client. As PM, I utilized my vast experience performing all phases of the application/system development to provide management and engineering Subject Matter Expertise (SME) through various phases of all projects. Day-to-day task included Strategic Planning, oversight of development, implementation, management, maintenance, integration and implementation of security requirements for Information Systems (IS). While ensuring the reduction of risk to the Information Systems (IS) was prioritized, I also ensured that efficiency was maximize, and resource utilization both IT and personnel were more effective. Additional duties and responsibilities include:

Daily supervision of the assigned team member’s activities in support of government client.

Ensure that the implementation of cybersecurity requirements were in accordance with DoD, and NIST Guidelines.

Ensure adherence and compliance with Federal, OMB, DHS and Secret Service guidance and policy with regard to implementation of IT investments.

Create schedule, to identify and align missions, goals, objectives for JOMIS Systems Engineering effort. Monitoring and track action items and routine reporting requirements.

Coordinated with Cybersecurity team to schedule all meetings, test events and RMF activities on all systems with the JOMIS program office.

Evaluated Cybersecurity and Engineering Teams system risk analysis and mitigation strategies.

Maintain accountability for internal and external metrics and progress against established schedules and deadlines.

Facilitating Program Management Reviews and other IT governance meetings.

Applying user requirements to the analysis, planning, and design of systems.

Identified and analyzed stakeholder's requirements; evaluated and developed solutions; tested; completed quality assurance.

Koniag Technology Solutions 4/2015 - 2/2016

Information Technology Specialist

Served as an IT Specialist for Social Security Administration (SSA) z/OS Mainframe Storage Management System Branch for the DASD Storage Management Team. Provide technical support for SSA's disk based critical data thus ensuring sufficient space availability to support user requirements and data integrity for users critical data by providing the backup infrastructure required to perform recovery operations when needed.

Process required Automatic Class Selection (ACS) code modifications and System Managed Storage (SMS) construct modifications; test all changes using the SMS test facility prior to installation using Interactive System Management Facility (ISMF).

Manage the customer's terabytes of DASD storage. Monitor DASD storage resources, Deploy DASD storage and account for the deployment of DASD resources via MainView (BMC).

Support HSM, ABARS, FDR and DBS backups. Monitor production backup and recovery job) via EJES and Control-M; provide corrections, documentation and rescheduling for job failures.

Restore datasets using Hierarchical Storage Manager (DFHSM), Data Facility Data Set Services (DFDSS) and Aggregate Backup and Recovery Support (ABARS)

Utilized JCL to make code modifications to support job processing or correct errors for rerun and restart procedures.

.Monitor Symmetrix Remote Data Facility (SRDF) data replication process on SSA's z/OS Mainframe Systems for Disaster Recovery purposes.

Modify non-VSAM, VSAM and PDS data sets using ISPF utilities and File-Aid utilities.

Diebold Inc. 03/2001 - 02/2005

Customer Service Engineer 06/2014 - 8/2015 (rehire)

Performed Second-Line maintenance support for Automatic Teller Machine (ATM), Teller Cash Recycler (TCR) machines, and financial equipment. Perform secure installations, diagnosis, and preventative maintenance on ATM banking products with an emphasis on Hardware and Software problem diagnosis. Ensuring ATMs transactions were preformed using secure connection methods and used the strongest privacy and integrity protections available. Routine duties and responsibilities included:

Responsible for ATM repairs of multiple modules from TCRs, printers, card readers, enhanced note acceptors, and envelope dispensers.

Securely installed and configured Logical Security Software.

Ensured that ATMs systems (authentication) and communication were protected and secure.

Performed periodic maintenance services ensuring that transmission of data remained secure and unmodified.

Prioritizes service calls and schedule repairs according.

Software installs for Windows OS, Agilis Platform Software, also apply hot-fixes as needed.

Ensures security standards are met based on Payment Card Industry (PCI) regulations.

Irving Burton Associates 04/2009 - 11/2013

Systems Engineer

Provided technical leadership on systems development and engineering initiatives for Military Health-care Systems (MHS) clinical information systems.

Participated in the review and consulted on various engineering and technical documents (design documents, acquisition documents, engineering policies and procedures), and other IT-related system documentation, as appropriate.

Provided subject matter expertise on assessments of relevant technologies and products, to include hardware (servers, storage, and network components), operating systems, and other executive software solutions (Enterprise Service Bus, Application Servers, Database solutions, middle-ware, security products, tools, etc.).

Facilitated meetings with Cybersecurity team to address Information Assurance Vulnerability Alerts (IAVA), and process to mitigate findings.

Provided Cybersecurity team and additional updated information pertaining to hardware or software, also ensured all systems met STIG requirements.

Provided Cybersecurity team and additional updated information pertaining to hardware or software, also ensured all systems met STIG requirements.

Assist with creation, tracking and updates to POA&M and Remediation procedures.

Worked with development team to resolve any performance or configuration issues.

Responsible for communicating any security risk and providing senior leadership with mitigating recommendations.

Document critical assets and infrastructure recovery procedures within CP, DRP, and IRP

Supported analysis of alternatives and trade studies supporting IT infrastructure, hardware, networks, and software solutions. Performed map and gap analysis and refined requirements with the use of the DOORS system.

Developed assessment reports that provided the information necessary to evaluate a variety of attributes, such as security, performance, usability, availability, flexibility, maintainability, and performance.

Irving Burton Associates (continued)

Supported clinical system modernization, and transformation strategies as MHS systems are modernized to meet DoD electronic health record objectives.

Coordinated technical management processes and provided analytical assistance to Department of health clinical systems (DHCS) throughout the systems development life-cycle (SDLC).

Served as Lead Engineer and technical product lead for three projects deployed to production. Projects were built on Windows OS, also using Theater Framework (TF), Mirth (NextGen) Connect, HP-Unix and Red Hat, Oracle Database, HL7 messaging, VMware and other software in physical and virtual environments.

Supported projects HART, CHART, E-forms, DVEIVR, TMDI and IHRF.

Brandon Technology Consulting Inc. 2/2008 - 4/2009

Network Security Engineer

Performed Certification and Accreditation (C&A) of Military Health care Systems for Tri-care Management Activity (TMA).

Implemented security policies and procedures related to network systems infrastructure, and oversaw systems security certification for mission critical systems.

Created and maintained Security Test Plans using Security technical implementations guides.

Collected and analyzed assessment data to create a Vulnerability Matrix (VM) report for assigned (DoD) IT Security Certification and Accreditation Process (DITSCAP)

DoD Information Assurance Certification and Accreditation Process (DIACAP) projects.

Conducted risk assessments based on National, DoD, and Program regulations.

Performed manual DISA security checklists, and ran SRR scripts.

Produced Certification and Accreditation reports and deliverables in support of the Designated Approving Authority (DAA) briefing process.

Bureau of National Affairs, Inc. 3/2000 - 2/2008

Production Control Lead

Involved in system migration from IBM MVS Mainframe to UNIX, Microsoft Windows environment.

Worked in Lead capacity with four junior level administrators

System Administrator for Business Systems on MS Windows Platform responsible for security Accounts, groups, roles creation and modification

Conducted MS Patch analysis, testing, certification and roll-out to production deployment.

Using Controlled release processes updated web and business system servers as needed.

Verified backups and error logs to troubleshoot any failures to address open trouble tickets pertaining to production system errors.

Performed necessary maintenance and upgrades to production systems.

IBM Mainframe

Worked on IBM MVS/XA and ESA systems, running CICS/IMS

Responsible for overseeing daily mainframe production process running using CA7 (Computer Associates) scheduler. Made JCL code modifications to support job processing or rerun and restart procedures.

Performed all Change Management of code into production environment.

Mainframe system Security Administrator, RACF SME responsible for account creation and Employee access updates.

On-call support, for maintenance and production issues.

Education and Training

Scrum Master Training, Certified 2013

Business Intelligence Reporting Tool (BIRT) Training, May 2011

Business Objects WEBi Training, 2009

Strayer College, Certificate Program, Unix, Oracle, C+ and SQL, 1996

University of the District of Columbia, Computer Science, 1983

Certified Information Systems Security Professional (CISSP) Certification - (in progress)

Skills Technical Proficiencies

A&A Policies and Guidelines Proficiencies

Risk Management Framework (RMF)

NIST SP-800 Series Information Technology Laboratory

Sarbanes-Oxley (SOX) Compliance

DoD Information Assurance Certification and Accreditation Process (DIACAP)

Technical Proficiencies

System Administration (MS Windows Server, MS SQL Server)

VMware (Workstation, Server, and ESX)

Microsoft Active Directory Management

Oracle Database Technologies,

HP-UX Operating System (Unix)

Mirth (NextGen) Connect

Security Content Automation Protocol (SCAP) Validations

Vulnerability Scanning Tools (Retina, App Detective, WebInspect)

Java Development Kit Software

SAP BusinessObjects

Backup and Recovery Management

BMC Remedy

Microsoft Office Professional Suite

Mainframe: Storage, Management, Softwares and Tools

IBM MVS Mainframe, IBM z/OS Operating System Products Maintenance and Administration (CICS, TSO, ISPF,TCP/IP, HSM, CLIST and REXX, DB2, Data Facility Dataset Services (DFDSS), RACF, COBOL CA products (CA-1, CA-7, OPS/MVS, and common services),, JCL JES2/JES3 Command and Configuration, Korn shell scripting, ABARS-BRM (Backup and Recovery Management) BMC MainView Mainframe Systems Management, CA Deliver/View, HSM (Hierarchical Storage Manager), File-Aid, CA11, Connect Direct (NDM File Transfers), CyberFusion (File Transfer),CyberFusion Integration Suite (CFI), (E)JES, (HP Service Manager, HP Open View Service Center (CAPRS), FDR (Fast Dump Restore), SRDF/A & MSC, SMS/ACS (Automatic Class Selection/System Managed Storage), Virtual Storage Access Method (VSAM)

Security Clearance

Public Trust ADP II

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