Customer Service Administrative Assistant

PROFFESIONAL SUMMARY

Over five years of administrative/ clerical experience. Knowledge of word processing and spreadsheets. Ability to proactively take on new tasks to meet business needs.

Goal oriented ● Great customer service

Leadership skills ●Time Management skills

● Typing speed of 50 wpm or higher ● Team Player

EDUCATION AND TRAINING

Project Empowerment Program, Washington, DC

Pre-Employment Program

Certificate of Completion, current

Asheville High School, Asheville, NC

High School Diploma

Graduated, June,1995

PROFESSIONAL EXPERIENCE

Capital Area Food Bank Washington DC October 2016-May 2017

Administrative Assistant

Provided customer –centered service

Managed incoming and outgoing calls

Maintained clean reception area

Created a good welcoming environment

Assisting with record creation and filing

Received and prioritized in-person, phone, and online request.

Managed multiple phone lines

Sorted incoming and outgoing mail.

Melwood Horticultural Training Center Upper Marlboro, MD January, 2005- February, 2014

Custodian

Notify supervisor when supplies and equipment are needed to perform tasks; General building maintenance; Worked both independently and within a team setting to achieve company goals;

Sweep and mop hallways, stairs and offices.

. Empty wastebaskets and dispose the trash in prescribed manner

Dust horizontal surfaces

Empty and wash ashtrays

Clean bathrooms

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