Engineer Customer Service

Muhanad Jalil

Sunnyvale, CA

C: 408-***-**** ************@*****.*** https://www.linkedin.com/in/muhanadjalil References are available upon request.

Job Objective

● Candidate with a proven track record in properties analysis of elements and composition of materials, seeks to work as a material engineer in a renowned organization. Skills and Traits

● Experienced Product Development Engineer with a demonstrated background of working in the research industry. Good experience in chemical equipment and devise processes for manufacturing chemicals and products. Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and working with senior management, associates, and customers. Able to handle multiple projects and meet deadlines under pressure. Self-motivated and able to work independently or in a team. Excellent interpersonal skills, able to communicate and collaborate effectively with co-workers at all levels. Adept in Computer applications.

Core Competencies

Research Assistant:

● Synthesis and develop polymer nanocomposites.

● Activities such as preparations, bonding, coating, polishing and thermal treatment, and polishing.

● Experienced in working with advanced analytical methods such as, TEM, SEM, PFM and DSC.

● Performing ASTM, ISO & various developed structural testing for product design.

● Knowledge of structure-property relationship of polymer chemistry.

● Conduct hands-on testing to analyze problems and execute formulation development prior to commercialization.

● Synthesis and develop novel formulations of materials with enhanced properties.

● Experience in QD and its use in drug formulation development.

● Carbon-Based Quantum Dot nanocomposites (synthesis, properties and future research).

● Band gap engineering and principle of LED (p-type and n-type semiconductors).

● Mechanical characterization of materials using Charpy, Izod, 3-point bending and fracture test. Work Experience

Team Lead Engineer, CCNA Jan 2015- Present

CCT-Cisco System, San Jose, CA.

● Leading the work preparation for Cisco event trade-shows.

● Coordinate, manage and lead all technical meetings, to gather all technology requirements for demonstrations.

● Perform data analysis and provide recommendations to achieve goals.

● Work in conjunction with engineering team to programs and schematics to investigate, resolve operational problems, functions and sequence operation. Department Sales Manager Sep 2009 – Jan 2015

Fry's Electronics, San Jose, CA

● Dealing with customer related issue to insure high quality of customer service.

● Managed development and implementation of my department to enhance our business and beat our sales goal.

Muhanad Jalil

Sunnyvale, CA

C: 408-***-**** ************@*****.*** https://www.linkedin.com/in/muhanadjalil References are available upon request.

● Provided "hands-on" training classes and coaching for employees. Performed general management duties including hiring/scheduling of personnel with oversight on occurring transactions.

Materials Engineer June 2006 – Aug 2009

IAP Worldwide Services Inc., Cape Canaveral, FL

● Maintained and reviewed all engineering documents in accordance to global procedures.

● Coordinated with engineering and manufacturing teams and recommended materials for processes.

● Responsible for all Quality Control inspection on water sewer network and also responsible for distribution projects executed.

● Responsible for preparing technical and commercial proposals related to importation of material & spare parts.

Materials Engineer Jul 2005 – May 2006

Inspection Department, Daura refinery, Inc., Baghdad, Iraq

● Covers the inspection of distillation electrical steam generators, towers, heat exchangers, vessels

(low & high pressure).

● Process lines & all related equipment of the 24 process units of the refinery.

● The inspection outlines the conditions of the said equipment, the type & procedure of repairs required, supervise the repairing procedures

Education:

● 2018 - Master’s Degree in process in Materials Engineering, San Jose State University, Ca.

● 2004 - Bachelor’s Degree in Materials Engineering, Al-Mustansiriya University, Baghdad, Iraq. Related Experience:

● Safety at work.

● Nanomaterials and nanotechnologies.

● AutoCAD & SolidWorks.

● Trained in Destructive & nondestructive

tests.

● ASTM and ISO.

● Developed polymer composites.

● Material selection for use.

● Polymer processing equipment.

Contact this candidate