Office Support

Yvonne (Eve) Basie 202-***-**** ********@*****.***

Receptionist/Office Support

Front Desk Receptionist responsibilities included answering telephones, taking messages and running errands

Prepared meeting agendas, attending meetings and recorded/transcribed minutes

Made domestic and international travel arrangements

Processed and prepared documents such as business or government forms and expense reports

Maintained and updated files, inventory, mailing and database systems requirements

Typed, formatted and edited correspondence and reports, completed and mailed bills, contracts, policies and invoices

Computed records and entered data and other information into MS Office Suite, CapWIz and PeopleSoft

Created work schedules, managed calendars and arranged appointments, compiled/copied/ sorted/ filed records of office activities, business transactions and other activities

Knowledge of MS-Office Suite including Excel and PowerPoint, operated office machines such as photocopiers, scanners, facsimile machines, voice mail systems and US mailing systems

Collected, counted and disbursed money; performed basic bookkeeping and completed banking transactions

Troubleshot problems involving office equipment

Customer Service

Professional liaison for the Executive Staff by daily working directly with Corporate Catering, IT Dept., Human Resources Dept., Travel Resources Dept., Copier and Postal Mailing system representatives

Created and distributed meeting and presentation materials, initiated meeting connections prior to start, assisted hundreds of clients daily via phone, email and in person; provided customer service information while directing patron to proper destination

Communicated with customers, employees and others to answer questions; disseminated or explained information; took orders and addressed complaints

Opened and routed incoming mail, answered correspondence and prepared outgoing mail

Answered telephones, directed calls, took messages and ran errands

Employment History

Lyft Car Service Wash, DC December 2015 – Current

W. C. Smith & Co. Real Estate Wash, DC March 2008 - October 2014

The ALS Medical Association Wash, DC January 2004 - January 2008

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