Imran Ishtiaq
**** * *** **, *** *K, Brooklyn, NY
Ph: 848-***-**** e-mail: *******@*****.***
Professional Objectives
To join a good company, Where I can prove my Skills. Would like to take a lead role in accomplishment of company goals.
HIGHLIGHTS OF QUALIFICATION & SKILLS
• Experience (21 years) as IT Manager/ System Engineer / Admin/ Design/Support / E-Commerce
• Can administrate and develop network in Windows NT4, 2000, XP, 2003, 2008, 2012 & 2016 (Configuration of: AD, PDC, BDC, DHCP, WINS, DNS, FTP, IIS, NAT, RAS, WSUS, Hyper-V, PowerShell, SCCM, Mac/iOS, TCP/IP Protocols Connectivity-Backup-Security-Profile-Policy establishment, and Network Documentation)
• Experience in providing solutions to network congestion and skilled in designing, installing and commissioning LAN.
• Experience of executing projects & well conversant with project management techniques, Visio
• Thorough understanding of LAN/WAN technologies, network security, network topologies, networking protocols, cabling, routers, switches & Firewall including ASA and Fortinet Deploying, Managing, Administration, Diagnostic & Troubleshooting.
• Certification/Training: MCSA Windows Server 2003, Cisco (CCNA 2.0), Diploma in Computer Hardware, Juniper NS50 & J4300, Veritas Backupexec.
• Operating Systems: NT4, Win2000, WinXP, DOS, WIN9X, Win7-8, Win10, Linux
• Servers: Windows Server 2003, 2008, 2012, 2016, VMware ESXi, Microsoft Exchange Server 2003 & 2007, SQL Server2003, WSUS, IIS, ISA 2004 & 2006, MDaemon.
• Antivirus: Symantec Corporate Server, Trend Micro, McAfee, Kaspersky and PANDA.
• Cluster: VERITAS HA Cluster Server 4.2/4.3.
• Backups: Veeam Backup & Replication, VERITAS BACKUPEXEC, Symantec GHOST, Acronis True Image, Windows BACKUP using DLT and Tend-Berg.
• Monitoring: HP Insight Manager, Manage Engine, What’s up, Solar winds, PRTG, GFI.
• Wireless: Cisco, Afoundry, D-link & Linksys wireless access point configuration and maintenance.
• Sip & PBX: configuration and maintenance of different sip devices like Vonage, Broad voice & Vonage Cloud Based PBX.
• Call Center: Five 9 service and Maxie based call center Deployment, User Training, Troubleshooting.
• Support: Technical support for local and foreign users through telephone, Remote Desktop tools like VNC, Meeting Agenda, MS Remote Desktop etc.
• Cabling: UTP, Standard Cable Structure
• Education: Master’s in computer sciences
Highlights of Skills In Electronic Media (TV Channel)
Newsroom System: Octopus 5.x.x AVECO Automation VIZRT: PCR, VSS and Ticker engines (Vizartist and VIZ content pilot, Curious Map). Cluster: Seachange Broadcast MediaLibrary 24000EX series SAN. Editing: INCITE Media Producer & Newsmaker. Teleprompter: News Winplus. VSAT: 23 DSNG and 10 fix sites.
EMPLOYMENT HISTORY
WAY FONG LLC New York.
IT Specialist (From April 2018)
Way Fong LLC is a group of companies deals in Wholesale Refrigerated & Frozen Groceries. Fresh & Frozen Meats and a Poultry-Meat Processing plant in four different locations in NYC.
My responsibilities include:
• Managing Windows Server 2016 based 150 nodes network in 4 different locations. IT infrastructure remodeling and upgradation. Installation, Configuration and Administration of Microsoft SCCM 2016 Strategic IT planning and oversight of IT performance. Design, develop, implement and coordinate systems, policies and procedures. Managing Cisco RV325 Firewalls, Unifi, Cisco Switches, Cisco Aironet & Afoundry access points. Managing G Suite Administration Oracle 11g Database. Including Replication, Backup and Clustering. Configuring and Maintaining Synology RS818RP+ Storage server. Installation, Configuration and Administration of Hyper-V, VPN, RDS, Windows Server 2016, 2012, 2003, Windows 10 & Windows 7, Office 365 & Kaspersky Antivirus Server. Administration of Vonage Cloud hosted PBX. Installation, Configuration and Administration of Veeam Backup & Replication Dealing with vendors used by the organization and monitors their financial condition. Administration of Rosslare Security Access System.
CLEARCORRECT Inc.
Global IT MANAGER (November 2009 to May 2017)
ClearCorrect Inc, created by dentists to serve the dental and orthodontic industry by providing a superior clear aligner system for patients. With cutting-edge technological advances combined with treatment expertise, the highly sophisticated ClearCorrect treatment delivery system and aligner products have years of research and clinical experience.
My responsibilities include:
• Strategic IT planning and oversight of IT performance. Managing Windows Server 2012 based 450 nodes network. Installation, Configuration and Administration of Microsoft SCCM 2012 Architecting, designing, implementing and Managing Amazon Web Services (AWS) infrastructure. Technical knowledge on EC2, IAM, S3, VPC, Practical usage of Amazon Glacier for archiving data and Monitoring resources Deploying, Managing, Administration, Diagnostic & Troubleshooting Fortinet FG-60E Firewall, including day to day changes in the Firewall as per the company security policy, as well as configuration of VPN, NAT and profiling etc. Kaspersky Endpoint Security, GFI LanGuard and Symantec Ghost Solution. Installation, Configuration and Administration of Veeam Backup & Replication Design, develop, implement and coordinate systems, policies and procedures. Managing Google G Suite. Dealing with vendors used by the organization and monitors their financial condition. Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance. Coordinate priorities between the IT department and user departments. Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels. Ensure security of data, Kernel debugging, Data analysis with Splunk etc., network access and backup systems. Plan, organize, control and evaluate IT and electronic data operations. Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
TELEVISION MEDIA NETWORK (Express News)
Sr. SYSTEM ADMINISTRATOR (From May 2007 to November 2009)
Express News is an integral part of the Lackson Group. Rank amongst the top Urdu News channels in Pakistan using the art of the state technical equipment’s. Contains 12 Bureau’s all over Pakistan, with its own VSAT hub.
My responsibilities include:
• Administrate Windows Server 2003 based 200 nodes network. Installation Configuration and Administration of ESX Server/VMWare. Architecting, designing, implementing and Managing Amazon Web Services (AWS) infrastructure Installation, Configuration and Monitoring of Microsoft ISA 2006 Servers, IIS, PANDA Antivirus, Kaspersky Antivirus, WSUS, GFI Network Monitor. Installation and configuration of Network, Server and Operating System. Installation and configuration of Ubuntu, Squid Proxy Server. Installation and Configuration of VIZRT (Vizartist and VIZ content pilot, Curious Map)
•Installation and configuration of OCTOPUS newsroom system. Installation and configuration of WINPLUS, BUG EYE, INCITE (MP & NM) Maintaining Seachange Video Storage server & Cluster including 6 Media Clients. Installation and configuration of WIRES services. Administrate CISCO 2811 Router with ASA 5510 Installation, Configuration and Administration of Fortinet Firewall for profile policies and VPN between bureau offices Administration and Monitoring of 33 VSAT sites including fix Stations & DSNG vans. Configuration and maintaining of PANDA Integra and PANDA GD Performa Antivirus Hardware devices. Installation/Configuration & Backup of Database Server SQL 2003. Monitor Server and Network performance for optimal operation. Network Analysis, documentation, Maintenance and Administration. Maintaining DELL MD 3000, MD 1000 based NAS server. Installation, Configuration and maintaining of DELL 2950 and HP DL380 servers.
ORTHOCLEAR Inc.
Global IT ADMINISTRATOR (June 2005 to September 2006)
OrthoClear Inc. having more than 1500 employees Globally and over 5000 Doctors in USA with a 50 nodes Call Center in Pakistan. OrthoClear is the advanced way to straighten teeth and improve smiles. Using the latest medical imaging technologies, OrthoClear manufacturer’s precision polymer aligners that rapidly straighten teeth.
My responsibilities include:
• Administrate Windows Server 2003 based 400 nodes network. Installation, Configuration and Monitoring of Microsoft Exchange Server 2003, ISA2004, IIS, Trend Micro, Symantec Antivirus, WSUS, Veritas Cluster Server, Symantec Backup exec, GFI Network Monitor. Installation and configuration of Network Server and Operating System. Installation/Configuration & Backup of Database Server SQL 2003. Monitor Server and Network performance for optimal operation. Performs network backups on a regular basis. Resolves Network, Computer and User related issues in USA through remote assistance. Monitoring & Troubleshooting of 20 nodes Call center. Network Analysis, Maintenance, Administration and documentation. Maintaining HP Servers DL380 & ML370.
EVERNEW CONCEPTS (PVT.) LTD.
System Administrator (Mar 2003 to May 2005)
Evernew Concepts is an integral part of the Evernew Group. Considered as the new trend setter of advertising in Pakistan. Ranks amongst the top 3 advertising agencies in Pakistan. Its strength is deeply rooted in extraordinary understanding of the domestic market, leadership qualities and a highly developed network. 145 people in 3 offices.
My responsibilities include:
• Network Design and Installation. Network Maintenance and Administration. Security Administration. Administrate Windows 2003 based 34 nodes network including 8 Macintosh G5, G4. Installation, Configuration and Monitoring of Mail Server Mdeamon. Monitor Server and Network performance for optimal operation. Performs network backups on a regular basis. Resolves Network Computer and User related issues.
NATIONAL ENGINEERS
Network Specialist (Oct 2002 to Mar 2003)
A Telecommunication and WAN Support oriented organization-offering services in CISCO products, Krone, Ericsson, AlcaTel, and PictureTel.
My responsibilities included:
• Document network designs and equipment so that decisions can be made with all the information that is available. Seek out and acquire additional information on WAN/LAN technologies and developments within those technologies. Responsible for Design/Support/Troubleshooting Cisco Product, LAN (TCP/IP, Exchange Server, & Web Server) WAN link with cross connect, Radio Link & ISDN. Research, evaluate, and select the needed technologies and products.
ADVANCE RESEARCH & TECHNOLOGY SYSTEM
Network Support Engineer (Aug 1997 to Oct 2002)
A Network Servers/Desktop Support oriented organization-offering services in Win NT 3.5 4.0, Windows 2000 and Standard Cabling Structure.
I was responsible for:
• Maintaining X86 servers/workstations (DELL, COMPAQ, GATEWAY). Managing LAN projects Resolving problems experienced by end users Making follow-up calls to users with recent or recurring problems Installation/support in NT servers (PDC, BDC, Proxy 2.0, FTP)
Professional Certifications
• PMP and ITIL (in process) Dec 2017
• MCSA Windows Server-2003 (Certified) Oct 19, 2004
• CCNA 2.0 (ICND) (Certified) Nov 15, 2001
• Juniper NS50 & J4300 (Certified) Sep 02, 2006
• Veritas Backupexec (Certified) 2006
• One-year Diploma in Computer Hardware 1997
Professional Traits
• Excellent communication skills
• Technical aptitude and strong desire for learning
• Troubleshooting and problem-solving skills
• Ability to work effectively with team and support staff across organizations
• Enthusiastic, energetic, motivated, and contentious
• Strong aptitudes toward customer services
Education
• Master’s in Computer Sciences. 1996