System Engineer

Temitope Akintunde

***- ** ***** ****** ****** Village NY, 11429 347-***-**** ********.***********@*****.*** PROFESSIONAL SUMMARY

A dedicated IT Professional with over 5 years of experience in managing, configuring, and support technology infrastructures, excellent team leader, and outstanding background in technology project rollouts. Seeking a challenge opportunity in a result-oriented organization as a Network Engineer.

Configuring, supporting and troubleshooting LAN & WAN networks, terminal services

Windows Server Admin (NT, 2K3 & 2K8 Active Directory), Windows W95, WNT, W2k, WinXP, Win7. Mac Including OS & App Slipstreaming. SCCM., Email Management: Exchange 2K7 & 2010

Cisco networking: Firewalls (PIX), Bridges, Routers (Cisco 2500s, 2600s, 3600s, 4700), Switches (Catalyst 5000). Phone Cisco management Cisco Call Manager and Unity

Citrix Environment including SSL VPN, XenApp and Virtual Desktop (VDI)

Antivirus Management: Symantec Enterprise Security Management, TrendMicro AV

RSA secure ID management for VPN and secure remote access via VDI

Database and Webserver Administration: Oracle, Microsoft SQL server, Apache-Tomcat, Oracle Fusion middleware (Oracle WebLogic), SQL, PLSQL

Professional Certificates: Cisco Certified Networking Associate (CCNA), Oracle Certified Associate (OCA), Information Technology Infrastructure Library- Foundation (ITIL-F), AWS (in progress)

Key Skills: Problem- solving and analytical skills, Good interpersonal and communication skills, Team building skills.

Programming languages: Python, Java

PROFESSIONAL EXPERIENCE

GMHC, Manhattan, NY Feb 2018- Currently

Technical Analyst II

Provides network and computer hardware/software support for a medium size corporation with remote support across the country.

Active Directory 2k3 and File access control, AV ESET solution, Terminal Server administration for thin client access. Exchange 2007 server administration.

Setting up and managing MS Exchange, working with PowerShell.

Microsoft SQL server setup and administration, log management.

Managing VMware ESX virtualization infrastructure, backup/restore, Storage Area Network (SAN).

Management and deployment a virtual server environment with VMware, VMWare administration, templates, and managing VDI environments.

Managing, supporting and ensuring exceptional delivery of technology infrastructure services, which is not limited to WAN, LAN and WLAN, IP telephony, telecommunications, and networks, including firewalls, switches and data center technologies

Researching and troubleshooting problems using available tools such as the help desk knowledge database and remote control, Zendesk ticketing system and ConnectWise Labtech Control.

Providing local and remote support to users across different locations. Field Nation, New York Jan. 2017 – Jan 2018

System Support Technician / Network Admin

Working as a Service provider for companies in need of on-site and on-demand experienced field technician on projects that involve desktop/laptop support, resolution of Hardware and Software issues, Data Migration and backup, scripting, and other technical support.

https://ui.fieldnation.com/temitope

Provided network (2K3 & 2K8 Active Directory) and computer hardware/software support for large corporate environment of about 1200+ user environment.

In charge of maintaining internal network access control based on Active Directory structure, including creation new users including exchange and file level access.

Troubleshoot problems using tools such as the help desk knowledge database and remote control. Maximo ticketing system.

Win7 rollout from XP using MS SCCM technologies. Citrix SSL VPN, Apps and Virtual Desktop (VDI) support.

Installed, configured, and supported of all versions of Windows Server with experience in patching, migrating, and upgrading servers.

Organized/maintained and migrated active directory domains, Usage and management of AD Group Policy. RF CUNY (Department of Education, DOE), Manhattan NY Feb. 2016 - Dec. 2016 Tech Support Intern

Work-study position, PC hardware/software on-site support and troubleshooting: Win XP, Anti-virus (Norton), LAN connectivity, audiovisual equipment print servers, imaging (Ghost).

Carried out deployment, testing, troubleshooting and support of the wired and wireless networks for Event Exhibitors, Show Management, and internal administrative use.

Configured Software in applications like JAMF Casper Suite; an apple Mobile device management solution, configured and Monitored Computers and Mobile devices from Malwares and suspicious data transfer through iboss Cyber security.

Finance Application Systems Limited, Nigeria, Nigeria July 2012 - Dec. 2015 Enterprise Application Consultant

Provided specialist implementation and support services for finance applications in the areas of Enterprise applications, third party applications, trainings and Consultancy services for the finance industry.

Installed, Configured and Deployed Oracle Flexcube Universal Banking Solution 12.0.1 and Oracle Fusion Middleware-WebLogic Server 10.3.5 on IBM AIX servers with a view on Load balancing and Fail Over.

(These were achieved in Energy bank in Ghana, Nedbank in South Africa, Namibia, Lesotho and Skye bank in Nigeria).

Supported and resolved technical issues on IPs (Intellectual products) like the Xnett E-alert (sms alert, email alert, monthly charge) system, Xnett CTS (cheque truncating system)/ACH (Automated clearing house) system, E-Fass system.

EDUCATIONAL BACKGROUND

Bachelors of Technology in Computer Science- Ladoke Akintola University of Technology Nigeria. Masters in Computer Science – City University of the City College of New York. AFFLIATIONS

Member, National society of Black Engineers.

Volunteer, teaching and motivating teens in my neighborhood about building basic computer games.

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