PHONG LU
CELL: 510-***-****
Hayward, CA 94544
Email: *******************@*****.***
OBJECTIVE:
Seeking employment as Electronic Technician, Lab Technician, or Sr. Technician
QUALIFICATION:
Experience in troubleshooting and repairing whole unit computer, computer peripherals, electronic boards and down to component levels
Proficient in Analog, Digital and RF circuit
Familiar with oscilloscope, spectrum analyzer, signal generator, frequency counter
Excellent in help engineering design, setup new products and maintenance system, build board prototype and find down root cause problem products faster
Experienced in training Jr. Technician troubleshooting down component level
Experienced in install, maintenance operation system, DOS, Win, and application software
Hands on experience in PC hardware and diagnostic
Excellent communication, interpersonal skills and team work
Able to read electrical and parts schematics and installation instructions
EXPERIENCE:
02/17 To 08/17: SYNNEX Corp, Fremont, CA, IT Server Repair Technician
Ran diagnostic techniques to debug and verify the software and hardware issues for Apple, Amazon, Ebay IT Servers
Identified defective parts and replaced with the new parts
Tested the servers to working conditions as well as wrote software update recommendations to customers if needed
Worked with quality engineers to setup and run experiments related to determining ongoing product reliability and failure causes
Qualified and debugged new test equipment and processes, including high power test systems
Managed server part inventory and ordered supplies
07/00 To 10/16: BIZCOM ELECTRONICS INC., Milpitas, CA. Sr Technician
Tested and troubleshooting laptops Toshiba, HP, Dell, Lenovo, Sony
Tested and troubleshooting motherboard down to component level from RMA
Installed and tested Operation System: Windows, Dos
Maintained calibration status for on-site test equipment
Provided support and maintenance for our internal factory test processes and equipment
Supported inventory management activities such as receiving inventory, tagging of assets, tracking spares, ordering inventory, updating inventory records, prepare and return damaged equipment
05/98 to 06/00: QUANTA ELECTRONICS INC., Fremont, CA: Troubleshooting Technician
Tested and troubleshooting Dell, Gateway, motherboard and laptop toshiba
Installed and tested Operation System: Windows, Dos.
Tested and troubleshooting motherboard down to component level from RMA
EDUCATION: CHABOT COLLEGE, Hayward,CA
Associate of Science Degree in Electronics and Computer Technology and Engineering Technology- Electronics
REFERENCE: Available upon request