Manager Customer Service
Resume:
BROOKE CUNNINGHAM
OBJECTIVE
To obtain a professional, challenging, highly motivated, and demanding degree level position that will further enhance my knowledge attained in business, graphic design, sales, management, finance and marketing. Also seeking to put my people skills and leadership abilities to work while remaining teachable, where I can add value to the system and grow with the organization.
EXPERIENCE
2013 - 2018 Glazer’s Beer & Beverage Alexandria, LA Print Shop Manager/Graphic Design
■ Managed a Print Shop for a very high volume beer and beverage company. Proficient in Photoshop and all other Adobe applications. This included making banners, posters and pricing for all seasons.
■ Managed all in house sales for 55+ restaurants, bars, and convenient stores.
■ Handled all deposits and Accounts Receivables for entire local company.
■ Logged in and monitored all point of sale material. (neon lights, shirts, displays, etc.) 2011 - 2013 Harbor Freight Tools Alexandria, LA.
Assistant Manager of Operations
■ Managed all day-to-day store processes, in the absence of the Store Manager.
■ Managed and motivated the Team to increase sales and ensure efficiency.
■ Directed daily operations to provide quality products and services.
■ Made weekly schedules and handled payroll when requested. 2008 – 2010 Central Louisiana Business Incubator Alexandria, LA Executive Director Assistant
■ Using Microsoft Excel to keep phone lists of clients up to date while at the same time helping to assist new business owners as they set up in incubator.
■ Wrote and was awarded a grant for new business development now in working order and growing kitchen incubation services for the Central Louisiana area. EDUCATION
2007 - 2010 Louisiana State University Alexandria Alexandria, LA
■ B.S., Business Administration
■ Graduated s umma cum laude.
INTERESTS
PR, Management of Graphic Design, Marketing, Customer Service, Microsoft Office Suite and Adobe applications, banking transactions, & Grant Writing. Supervisory leadership skills including delegation of all daily tasks to ensure effective and efficient business operations.
CELL 318-***-**** EMAIL - B *********@****.***
315 Lookout Pass - Pineville, LA. PHONE 318-***-**** REFERENCES:
1. Dr. Robert Bush
LSUA Business Dept. Head
LSUA
2100 HWY 1
Alexandria, LA. 71301
*****@****.***
Relationship: P rofessional at C entral
Louisiana Business Incubator from 05/2008
– 05/2010
2. Gary Perkins
Executive Director BAS
Central Louisiana Economic Development
Alliance
900 4th Street, Suite 300
Alexandria, LA. 71301
********@*****.***
Relationship: P rofessional at C enla
Advantage Partnership from 0 5/2008 –
05/2009
3. Kevin Viator
Chain Store Supervisor
4100 Lakeside Dr.
Alexandria, LA. 71302
*****.******@***********.***
Relationship: Professional more than 4yrs
2
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