LISA HAERTL

Appleton, WI 920-***-**** ac6jbj@r.postjobfree.com

PROFESSIONAL SUMMARY

Medical administrative professional with CNA experience. Dedicated to making a positive first point of contact for patients entering and leaving the facility. Exceptional customer service skills. Served as a liaison between patients and medical staff. Experienced in Electronic Medical Records as well as scheduling, appointment setting, and entering doctors’ orders for patients on the unit.

SKILLS

General office duties

EPIC

Excellent oral and written communication skills

File and purged paper charts after discharge

Extensive knowledge in Medical Terminology

Proficient in Microsoft Word

WORK EXPERIENCE

ThedaCare-Cardiovascular/Intensive Care Unit Appleton, WI 08-1998 to 01-2018

Work with patients and staff in a courteous, professional manner

Answer phones in a timely and efficient manner

Schedule appointments

Communicate with doctors and staff regarding patient information

HIPPA Compliant

Exceptional multitasking skills

Assisted in discharge paperwork

EDUCATION

Green Bay West High School

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