Customer Service Sales
Resume:
Jul ****-Apr 2014
JAMES POWLL
Professional Summary
Responsible cruise representative proficient in customer service and creative problem solving. Passionate and motivated, with a drive for excellence. Two and a half years in the cruise industry that was interupted by illness. I am grateful for the opportunity to resume my career that this company offers. Skills
Complex Problem Solving Customer Service Expert
Computer Literate Active Listening
Critical Thinking Sales and Marketing
Foreign Language (spanish)
Experience
Loyalty Representative
Royal Caribbean International - Springfield, OR
Use computers for various applications, such as database management or word processing.
Signed up clients for Crown and Anchor membership. Handled calls from travel agents and members about travel and other challenges.
Collected credit card payments for cruise adventures. Create, maintain, and enter information into databases. Met sales and compliance goals.
Cruise Representative
Royal Caribbean International - Springfield, OR
Answer telephones and give information to travel agents, take messages, or transfer calls to appropriate individuals.
Assisted travel agents with planning fabulous vacations for their clients. Researched product information.
Met sales and compliance goals.
Sales Assoc., Kitchen Designer, Appliance Spec., Dept. Supervisor Home Depot USA - Eugene, OR
Use computers for various applications, such as database management or word processing.
Department maintenance.
Direct customer service.
Designed and sold kitchen remodels.
2005 marcola rd. #87, springfield,OR 97477
Ph: 541-***-****
***************@*******.***
Jun 1981
Appliance sales and service.
Completed sales on cabinets and appliances with credit card transactions. At different times was responsable for 4 to 5 associates for scheduling and directing their work projects.
Wrote orders for product.
Met sales plan goals.
Education
Bachelor of Arts
National University - San Diego, CA
Graduated with a 3.25 gpa
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