Assistant Customer Service

STACY E. RAPP

RESUME

Riverside, CA *****

Phone: 951-***-****

E-mail: *****.*******@*****.***

Summary: 39 Years Experience in all aspects of Title Insurance

Title Officer/Word Processor, 20 Years Experience

Sub-Division Desk 2 Years Experience

Examiner 8 Years Experience

Searcher 7 Years Experience

Title Assistant 2 Years Experience

Administrative Experience

Customer Service

Receptionist

Experience:

Escrow Assistant/Temp position

Entitle Insurance Company Oct. 2016-Dec. 2016

*Assisting the Escrow Officer to complete the processing of a Sale or Refinance transaction. To cure any curative findings that may be needed to be cleared prior to closing, scanning files into data base

*Back up Receptionist and switchboard

Preliminary/Policy Typist/Temp position

Ticor Title Apr. 2016-Sept. 2016

*Typing Preliminary and Title Policy reports

Title Assistant

Chicago Title, San Bernardino, CA Mar. 2013-Jan. 2016

*Abstracting documents to facilitate and expedite the closing of re-finance transactions for Escrow Companies and Lending institutions

*Clearing General Index

Examiner/Searcher/Typist/Temp position

Commerce Title, Corona, CA Feb. 2012-Dec.2013

*Examining and Searching of files

*Managed approximately 5 to 10 files on a daily basis

*Searched public records to complete preliminary title reports

*Searched the general index for lien’s affecting the buyers/sellers or borrowers

*Typing the preliminary reports

Examiner/Searcher

Nations Title, San Bernardino, CA Mar. 2010-Nov. 2010

*Examining and Searching of files

*Managed approximately 10-15 files on a daily basis

*Searched public records to complete preliminary title reports

*Searched the general index for lien’s affecting the buyers/sellers or borrowers

Title Officer

Investors Title and Escrow, San Bernardino, CA May 2005-Dec. 2010

*Managed approximately 300 orders a month

*Title Officer, Examining, Searching, issuing and writing preliminary title reports, Open orders, Receptionist, Filing, Prelim and Policy typing

*Abstracting documents to facilitate and expedite the closing of sale and re-finance transactions for Escrow Companies and Lending institutions

Reviewer/Examiner

Northern Counties Title, Colton, CA June 2000-Jan. 2005

*Typed prelims and policies, Reviewing and Examining, proofreading,

*Checked the general index for judgments and liens

Title Officer

United Title, Colton, CA Feb. 1996-Jan. 2000

*Managed approximately 300 orders a month

*Communicated with title assistant for proper handling of files

*Received inbound calls from lenders and escrow companies, assisted with any preliminary report issues

*Abstracted documents to facilitate and expedite the closing of sale and re-finance transactions for escrow companies and lending institutions

Familiar with Super Search, Data Tree, Data Trace, Impact, Title Point, Word, Softpro, Smartview, Resware and Microsoft Office, scanning, hyperlinking, proofreading.

Education: High School Graduate in 1977/Corona Sr. High School

References: Available upon request

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