Sr. Network/Systems Engineer

Cary Cube

Santee, CA *****

linkedin.com/in/cary-cube-current2017 • 619-***-**** • ******@*****.***

Senior Network/Systems Engineering/IT Management

Technically sophisticated professional with a solid history of success in information technology, hospitality, and military environments. A veteran with a strong ability to manage projects from concept to completion ensuring on-time, on-budget, and on-target delivery. Strong ability to help build and lead teams that meet and exceed designated goals and expectations. Expertise in developing and implementing processes and procedures that enhance business efficiencies. Well-versed in material management.

Test Development, Schedule, and Execution / Project Management / User Training and Support

Team Building and Leadership / Staff Training and Development / Troubleshooting and Issue Resolution

Management Information Systems / Customer Service/Client Relations / Quality Assurance and Control

TECHNICAL PROFICIENCIES

Systems:

Microsoft Windows XP and Higher. Windows Server 2000 and Higher, Apple OSX 10.x, Linux (Redhat, Ubuntu, and Cisco-AD), Cisco IOS

Protocols/Services:

SNMP, SSH, FTP, SFTP, SCP, HTML, HTTP/S, CDP, DNS, DHCP, TELNET, RIP, EIGRP, BGP, OSPF etc.

Applications:

Microsoft Office products (Word, Excel, Access, PowerPoint, Project, Visio), Office365 with Exchange/Sharepoint, Adobe software Products, Coreldraw, Visual Basic, Microsoft SQL Server, other Microsoft Server based products (ISA, IIS, DNS, DHCP, SMS, MOM, etc.), Confluence, Jira, BitBucket

Databases:

Dataflex Database Development, Oracle RDBMS and Microsoft SQL

Hardware:

Most desktop and server-based products from HP, DELL, ASUS, APPLE, CISCO, Cisco Routers from 800, 1700, 1800, 2600, 3600, 3700, 3800, 7200 Series, Cisco Switches from 2600, 3500, 3700, 3800, 4000, 4500, 6000, 6500 Series, some exposure to the Cisco NEXUS Datacenter switches, Cisco Unified Wireless equipment including Cisco Prime Infrastructure, Wireless LAN controllers (4400, 5500, 3850), Mobility Service Engine, some Identity Service Engine, HP Procurve, Fortinet 60D and related security product.

PROFESSIONAL EXPERIENCE

Senior Systems Administrator (2017 - Present) Road Rebel Entertainment, San Diego, CA

Customer facing support for over 50 users in both San Diego and Amsterdam. Administration of a hybrid Windows 2008/2012 Active Directory domain consisting of 34 virtual server instances using HyperV and Scale Computing HC3 Cluster. These servers have both a production (custom) database on MSSQL as well as a separate development system. Management of Office 365 with Exchange and SharePoint server offerings. The network consists of Aryaka SDWAN, Fiber L3 connections, SDSAN switches, and HP Procurve access switches, Fatpipe SmartDNS/Load Balancer, Fortigate 60D Firewall/Router.

Key Achievements:

Maintain 50 plus users requests for IT support in a Hybrid Active Directory/Office365 deployment. Lync 2013 maintenance and monitoring for Phone/IM and Meeting Functionality. Monitor and manage the health of all systems on a 24/7/365 basis.

Senior Network Customer Support Engineer (2004-2017) Cisco Systems, Inc., San Diego, CA

Customer facing support for over 50 network management software applications (CiscoWorks, Prime Infrastructure) for multiple Cisco hardware devices including Cisco UCS, LAN switches from Catalyst 2900 series up through 6500 Series. Worked on wireless hardware including Cisco WCS, NCS, Prime Infrastructure, Cisco AP 1100-3800 Series, MSE, WLC, and routers from 800 series to 7500 series. Handled Nexus Datacenter gear from a network management perspective. Utilized knowledge of Cisco Prime Infrastructure consisting of up Cisco Application Deployment Engine (Redhat Enterprise), Oracle RDBMS, Apache, Tomcat, XMP, MATLAB and Cisco proprietary software components used to manage, monitor, and report on wired and wireless network devices. Customer support provided via email, telephone, and Cisco WEBEX in a follow the sun support environment as part of the Cisco Technical Assistance Center.

Key Achievements:

Trained and mentored over 25 junior engineers on supporting various software and hardware devices from a network management perspective.

Provided escalation support for large complex customer issues outside of normal operations and across global regions.

A valued member of the deployment and support team at six Cisco Live trade show events supporting both show operations and consulting with customers attending the event.

Senior Network Consulting Engineer (2000-2004) Cisco Systems, Inc., San Jose, CA

Developed, tested, launched, and supported small- and large-scale inter-networks focused on Cisco Building Broadband Service Manager application and wired/wireless devices. Visited customers onsite to help update and resolve customer issues where the product was installed. Used knowledge of hotel billing and PBX systems to integrate products. Utilized hardware devices including LAN switches from Catalyst 2900 series up through the 6500 Series, routers from 800 series to 7500 series, and Cisco Autonomous APs from 1000 to 2500 series. Provided on-call escalation technical support for Cisco Systems, Inc. Worldwide Technical Assistance Center.

Key Achievements:

Supported Cisco Live trade show events from launching Cisco BBSM and wired/wireless gear to answering and demonstrating products in a tradeshow setting.

Served as a sole support person for the product in sustaining mode from the end of sale until the end of life (three years).

Additional professional experience as Senior Network Installation Engineer for CAIS Software Solutions Inc., Senior Network Engineer for ATCOM/INFO Inc.; IT Manager for Hardage Suite Hotels, Inc.; and Network Engineer/Aviation Flight Line Technician for U.S. Navy, all in San Diego, CA

EDUCATION AND TRAINING

Cisco Networking Courses for CCNA, CCNP, CCIE and Other Cisco Technology Specific Training

CCNA R & S recently expired in late 2016

CCNP Courses in 2012

CCIE Written Studies, 2014

Cisco Tech Training Through 2017

Microcomputer Maintenance and Repair Network Cabling/Fiber Termination Courses, U.S. Navy, 32nd Street NAVSTA

Leadership and Management for Supervisors, Professional Career Awareness Program, Supply and Material Management, U.S. Navy, NAS Miramar

Aircraft Electronics Repair, F-14A Fighter Aircraft Wiring, and Wire Connector Repair School, U.S. Navy

Basic Electricity and Electronics and Digital Computer Theory and Operation Basics Training, U.S. Navy

U.S. Navy Photographic School, Pensacola, FL

Contact this candidate