Tinika L. Carten

Objective

To secure a full-time position with an outstanding company where I can utilize my skills and obtain personal growth.

Education

Georgia Perimeter College, Clarkston, GA

A.S., Criminal Justice, Jan. 2008- May 2009

Experience

Emory Healthcare, Inc., Atlanta, GA

Patient Access Rep., October 2014-June 2018

Obtains demographic and insurance information for preregistration/registration on all patients. Communicates hospital’s financial policies to all patients. Identifies patients who require early financial counseling intervention. Collects on self-pay accounts, co-pay and deductibles. Documents financial arrangements. Schedules procedures/follow up appointments. Ensures and reviews all demographic data for hospital visits. Cross trains in other Access Departments and Facilities. Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. Completes demographic and insurance. Provides patients with exam information. Familiar with Advance Beneficiary Notice, precertification, ICD-10 coding, Medical Terminology. Communicates with Physician Offices, Staff, and other departments. Responsible for obtaining pre-certification and/or managed care referrals for inpatient and outpatient encounters. Other responsibilities include performing verification of benefits, order entry, and pre-certification for elective and emergency admissions. Position requires self-motivated individual who can handle high patient volumes and fast pace. Assist with departmental workflow as needed. Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. Maintains knowledge of departmental applications i.e. Eclipse, E-Cashiering, FirstNet, Health Quest, General Patient Registration (GPR), Enterprise Encounter, Scheduling, Millennium, and Patient Responsibility Pricer, and other systems utilized by Patient Access. Performs other duties as required.

Aerotek., Atlanta, GA

Production Associate, Sept.2012– present

(Sanofi)Constantly working a high-volume workload within a deadline driven environment on a day to day basis with locating, sorting, packaging and shipping specific vaccines that are needed for daily shipping needs. Communicates sufficiently with peers through electronic and verbal contact. Records the collecting of various vaccines and also QAs others collections as well.

(Amazon) Responsible for the 3rd shift shipments to be in the designated area it should be in so the correct driver has his or her full and exact shipment on time ready to be shipped to the customers.

FedEx, Atlanta, GA

Package Clerk, Sept. 2007 – June 2010

Responsible for inserting data into the FedEx system so that managers would know what time and day the airplane canisters arrived and departed from the hub. Responsible for ensuring appropriate staffing to work certain locations to fit the needs of the daily operations. Included three years of RF scan experience, loading and unloading trucks and airplane canisters.

Served as a backup team lead, providing work direction and assignments to 25+ staff members, as assigned.

Safety Team Member, 2007-2009

Skills

Proficient in IDX, EeMR, microfilm/storage databases, MS Word, and data entry.

Faxing, filing, answering multi- phone lines, and other general office duties.

Excellent interpersonal communication skills.

Completed EHC Medical Terminology class 11/2013

Community Involvement

Atlanta Heart Walk Captain, Atlanta, GA 2008-present

Volunteered to help raise money for research in finding a cure for heart disease.

Hosea’s Feed the Hungry, Atlanta, GA, 2005

Prepared meals and sorted clothing for Hurricane Katrina evacuees.