Manager Store
Resume:
Lester L. Crawford
********.***@*****.***
Summary: Effective business leader with 25+ years of team leadership experience.
EDUCATION
oUniversity of Phoenix, Jacksonville, FL
Pursuing B.S. in Business Management (2.5yrs of 4yrs completed)
PROFESSIONAL EXPERIENCE
oThe Home Depot – 24yrs (4/94-7/18)
Positions Held - Duration
Store Manager – 5yrs
Assistant Store Manager - 5yrs
Pro Sales Department Manager - 2yrs
Specialty Department Manager – 4yrs
Night Operational Manager – 2yrs
Department Manager – 5yrs
Sales Associate - 1yr
Most Recent Roles/Responsibilities
Store Manager (Store #6890) 9751 Crosshill Blvd., Jacksonville, FL 32222
Align Daily Objectives with the Vision and Strategies to Drive Sales and Profitability
Provide Leadership to Assistant Store Managers to Ensure Execution of Objectives
Develop Direct Reports through Coaching Conversations
Analyze Sales Trend Metrics and Respond to Identified Problems with the Appropriate Corrective Actions
Ensure Excellent Customer Service for Product Sales
Plan and Coordinate Merchandising Resets
Assistant Store Manager Role/Responsibilities: Store #6346 Lane Ave., Jacksonville, FL 32205
Implement Strategies and Objectives to Drive Sales and Profitability Set by Store Manager
Align with Store Manager on Key Metrics and Execute Corrective Actions
Provide Leadership to Associates to Ensure Execution of Objectives
Ensure Excellent Customer Service for Product Sales
Key Accomplishments
Store Manager: Consistently Achieving Sales Plan Goals resulting in Store Cost Operational Plan (SCOP) Awards
Store Manager: Lead the District in Safety for Four Consecutive Years (2014-2018)
Store Manager: Established a Community Engagement Program with NAS JAX for Families of Deployed Soldiers
Assistant Store Manager (ASM): Awarded ASM of the Year (multiple)
Department Manager: District Award for Kitchen & Bath/Flooring Sales (multiple)
Department Manager: Awarded Department Manager of the Year Award (multiple)
ADDITIONAL LEADERSHIP EXPERIENCE
oUS Army (1990-1994)
Calvary Scout (19D10)
Maintained Training on Various Weapons, Navigation, and Tactical Maneuvers
Lead a Squad of Eight Soldiers in Survival Training
Attended BNOC (Basic Non-Commission Officer Course)
Trained and Developed Soldiers for Desert Storm
Key Accomplishments
Fought in Desert Storm, Kuwait 1993
Received the AAM (Army Achievement Medal) Five Times
Received the Bradley Top Gun Award, 1992 & 1993
References Available Upon Request
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