YVONNE JUNEAU
**** ****** **., ***. ***, Pflugerville, TX 78660 512-***-****
**********@*****.***
Seeking a position as an Administrative Assistant or Human Resources Assistant utilizing exceptional organizational and communication skills to make a positive contribution to the organization.
EXPERIENCE
06/2015 – PRESENT
RECRUITER/PAYROLL, Staff Force Personnel Services
Assist with job placement. Conduct pre-employment interviews, process pre-employment background checks, driving record, drug tests, and pre-employment eligibility verification. Perform employment verification requests, and provide customer service. Maintain personal and office filing system. Schedule new employee orientation appointments. Implemented, strategize and maintain company social media pages to help the company grow. Coordinate interviews between candidates and clients. Daily phone and email communication with employees as well as client companies. Employee hire and fire, conduct employment orientation, and possess a high level of confidentiality and discretion. Data entry, new hire recruiting, take new staffing orders and create work orders. Assist employees with creating and updating resumes. Trained and assisted all Austin and San Antonio’s branch with new staffing system (switched from Staff Suite to Avionte). Maintained and completed workmen’s comp claim files. Process all invoice adjustments and corrections for client companies. Manage compensation packages using payroll software. Collect and verify timekeeping information for all employees. Calculate pay according to hours worked incorporating leaves and overtime. Initiate periodical payments timely either by preparing and administering checks or making direct deposits through a bank payment system. Issue statements and invoices and maintain records. Update paper and electronic payroll records by entering adjustments on pay rates, employee status changes etc. Deal with complaints and questions regarding payroll from employees and upper management. Investigate and resolve any discrepancies in payroll. Prepare and submit reports with payroll information to Accounting Manager in the corporate office.
02/2013 – 04/2015
SYSTEM SUPPORT SPECIALIST I, Texas Department of Family and Protective Services
Enter information for criminal background checks and DFPS history checks using multiple software applications. Perform person searches on prospective state employees, DFPS volunteers and interns. Run reports and analyze data from multiple sources. Provide assistance and support for staff using IMPACT, CLASS, and other applications used within DFPS. Prepare correspondence and enter documentation into the CLASS and IMPACT databases.
09/2009 – 02/2013
ADMIN ASSISTANT II, Texas Department of Family and Protective Services
Responsible for processing, evaluating, and researching possible background check matches, against the Information Management for the Protection of Adults and Children in Texas (IMPACT) and the Child-Care Licensing Automation Support System (CLASS) for residential care facilities and foster and adoptive parents. Provide customer service to providers regarding troubleshooting and other background check related matters. Provides administrative support including: logging and tracking unit statistics and other assignments, processing closed case records, responding to provider related issues via phone, emails and mailed correspondence.
08/2008 – 09/2009
HUMAN SERVICES TECH, Texas Department of Family and Protective Services
Responsible for processing, evaluating, and researching possible background check matches, against the Information Management for the Protection of Adults and Children in Texas (IMPACT) and the Child-Care Licensing Automation Support System (CLASS) for Daycare facilities. Provide customer service to providers regarding troubleshooting and other background check related matters. Provides administrative support including: logging and tracking unit statistics and other assignments, processing closed case records, responding to provider related issues via phone, emails and mailed correspondence.
EDUCATION
AUGUST 2003-MAY 2006
DIPLOMA, Lyndon B. Johnson high school
Graduated 1 year early
SKILLS
Excellent organizational skills
Strong Customer Relations Skills
Computer Proficiency
Filing
Bilingual – English and Spanish
Data Entry
Telephone Answering, 12 line systems
Word processing & Typing
10-Key Calculator
REFERENCES
Furnished on request.