Office Assistant
Resume:
Jackie L. Mooney
North Fort Myers, FL 33917
Phone: 419-***-****
Email: ***********@*****.***
EDUCATION
****-******* ********* ****** *** State of Florida
****-***2 Concordia College Ann Arbor, MI
Major: Human Resource Management
Partial completion of classes toward Bachelors Degree in Human Resource Management
1984-1986 Washtenaw Community College Ann Arbor, MI
Associates Degree
Large Systems Computer Programming
1979-1980 US Navy Millington, TN
Military Corrections Officer Training
SKILLS & CERTIFICATES
20+ Years as Programmer Analyst Typing 45-50 wpm
Microsoft Office Suite Certified State of Florida Notary
Word, Excel, Outlook, PowerPoint
WORK EXPERIENCE
Nov 2017-Current Robert Half Temp Services Fort Myers, FL
1)Service Masters of Fort Myers (Part-time) Nov 2017-Dec 2017
Customer Service – Taking job orders, questions and complaints and routing them to the appropriate people.
2)Human Resource City of Fort Myers (Part-time to Full-time) Dec 2017-Jul 2018
Serviced the front desk, greeting and answering questions for all visitors and employees.
Answered multiple phone lines for Human Resources Department.
Entered archive documents into the Records Management System.
Prepared folders for New Employee Orientation and other orientations.
Created data files in Excel to create labels, certificates and merge letters.
Administered testing for Typing/Grammar and CritiCall tests.
Prepared documents for Employee Verification scanned and sent documents to requestor.
Using the internet, performed background checks on perspective employees as requested.
Received Payroll Authorizations, checked PA’s for correct information, logged in and out for signatures.
Using Eden software to look up employee information.
Scheduling of conference room on calendar.
Mar 2014 – Oct 2017 Arpad Advisors N. Fort Myers, FL
Personal Assistant (Part-time)
Support for Masonic Officer; performing secretarial duties, scheduling calendar; arranging meetings and travel; correspondence, researching and writing papers.
Researched auction houses, bidding and shipping; buying and selling on eBay.
Designed Masonic logos using photo shop software and worked with vendors to design Masonic lapel pins/garment bags/key chains, etc.
Designed website from start to finish; selling Masonic and other miscellaneous items.
Supported other Masonic Officers as needed.
2012-2013 ProMedica Healthcare System Toledo, OH
Administrative Secretary – Women’s Division (ProMedica Toledo Hospital)
Supported the Administrative Director of Women’s Division and Bariatric Center; scheduling calendar, arranging meetings, creating reports, taking minutes; maintaining data in system and gathering documents and information for reporting, nursing and hospital licensing.
Coordinated special events at ProMedica Toledo Hospital.
2004-2012 ProMedica Healthcare System Maumee, OH
Actuarial Services/Information Technology/Financial Services Coordinator
Primary supported for the Director of Actuarial and Director of Information Technology; performing all secretarial duties, scheduling calendars’; arranging meetings and travel, creating reports and taking meeting minutes.
Assisted Director of Decision Support Services, Director of Finance, and department personnel as needed.
Designed; created and implemented the MHQ scanning project for the Actuarial Department to eliminate paper files and make documents accessible for easy lookup and viewing on the computer.
Help Desk for Actuarial Department; troubleshooting MS Office and other software.
Provided administrative support for Disaster Recovery Team; gathering and updating data.
Assisted Underwriters with gathering and entering information into the Amisys System.
Monitored and ordered supplies for all departments and maintained the company credit card.
Implemented a recycle process for reusable supplies.
Maintained and updated all Procedures and Policies for the Actuarial and IT Department.
Used Lawson to create PO’s for purchase of equipment, licenses, software and other purchases.
Coordinated special events: special outings, luncheons, JA Bowl-a-thon; American Heart Association and American Cancer Society fund raising.
Assisted Finance Department with month end, quarterly and year end reports.
Assisted both Internal and State Auditors in gathering information, arranging visits, and setting up meetings with selected individuals.
2002-2003 Gwinnett County Court House Lawrenceville, GA
Administrative Assistant (Part-time)
Supported the (new) Director of Environmental Services; setting up a new office, performing secretarial duties and implementing an electronic filing system.
Director was usually offsite, so I worked with little to no supervision.
Transported files to offsite locations as needed.
Assisted as relief for the Switchboard during lunch breaks and absences.
1996-2002 Smith Container Corporation Forest Park, GA
Programmer Analyst/Manager Information Systems
1996-2000 Programmer Analyst
2000-2002 IT Manager for 2 years before company was sold.
1985-1996 Washtenaw Community College Ann Arbor, MI
Programmer Analyst
Programmer Analyst in charge of implementing the Student Registration and Financial Modules.
Served as Chairman for United Way 2 years in a row.
Prior to 1979
Secretary for Daniel Construction Company at Fermi II Nuclear Power Plant, Newport, MI
Office Manager for Dr Postigo, Internal Medicine, Monroe, MI
Employment Counselor for Snelling and Snelling Employment Agency, Monroe, MI
REFERENCES FURNISHED UPON REQUEST
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