MAX A. VILLALTA

MOBILE: 818-***-**** ac6i3r@r.postjobfree.com

IT Manager Senior Field Engineer & Remote Engineer III Escalation Engineer Objective: To promote the corporate vision by providing expedient support and world class service.

• As Director of IT at Phoenix Technologies, Elite Technical Services, & MyPcTeks I have managed complex networks for various clients, from Hospitality, Law, Accounting and Biotechnology.

• I am proficient in networking, routing, and security, disaster recovery, wireless, and superior customer service.

• As an entrepreneur I have identified and proposed the appropriate solution to customer to meet business challenges.

Education and Certifications

Sonic Wall Certified Xerox Certified. L.A. Mission College General Education WORK HISTORY

Swift Chip: 6/28 – Current Remote Engineer III.

Cal Net Technology Group: 3/16 - 3/18 Escalation Engineer III. Phoenix Technologies: 1/09 to 6/14 IT Manger & Senior Field Engineer. MyPcTeks: 5/10 to 1/12 Field Engineer.

Elite Technical Services: 1/02 - 1/16, Senior Field Engineer.

• Responsible for the day-to-day operations and the strategic direction of multiple IT Environments.

• Deploy Various Cloud & On Premise environments for Hospitality (Micros, Opera, & Agilysys Visual One).

• Developed comprehensive disaster recovery plans, using Symantec Backup Exec, Dells AppAsure and HP’s Data Protector, Datto, Double Take & Veeam backup solutions.

• Deploy Cloud Backup Strategies for disaster recovery for entire network infrastructure. Veeam, Double Take, Datto.

• Deployed various Backup Solutions. HP X Series, HP StoreEasy NAS, Datto Backup, as well as Veeam and Appasure Backup Solutions.

• Deployment of various VMWare 4.1, 5.1 & 5.5 6.0 Infrastructures, for local and cloud environments

• Deployment of Clustered solutions for Windows Hyper V, and VMWare.

• Deployed Windows 2000, 2003, 2008, 2008R2 & 2012R2. 2016 Servers, Storage Servers, SQL Servers & Exchange 2003, 2007, & 2010 Servers.

• Migrated E-Mail to Office 365 and other Hosted Exchange solutions.

• Deployed AD, DHCP, DNS, Fax, Hyper-V, RDP, RDWeb & IIS.

• Deployed Multiple Strand Fiber Optic Network with 10 Gigabyte connections.

• Deployed HP Managed Switch Environments.

• Deployment of PCoIP solutions and VoIP solutions.

• Deployed Multiple Location VDI Infrastructures (Citrix & Terminal Server).

• Support client LAN/WAN, Multiple VLans, VPN’s including SonicWALL firewalls, Fortinet Firewalls, Ruckus Wireless, Open Mesh & CloudTrax Wireless.

• Installed and configured security devices: SonicWALL NSA Firewalls, Palo Alto Firewalls, Sophos UTM Device, Open Mesh Router/Firewall & Cisco Meraki Firewalls.

• Installed Wireless Solutions from Ruckus, Veeam, Cisco, SonicWALL, & others.

• Managed Cloud Based Antivirus, Webroot Secure Anywhere (Cloud), Sophos Central with Intercept X & Symantec Endpoint Protection Cloud, and MalwareBytes Cloud, and CCLeaner Cloud.

• Familiar with Various RMM software, Labtech, Kaseya, LogMeIn, ConnectWise, & Autotask.