Human Resource Management
Resume:
Barbara J. Krei
Clearwater, FL. 33765
Home: 616-***-****
E-mail: ***********@*****.***
Program Manager December 2015 – July 2018
Johnson Controls – Largo, Florida
Ensures effective implementation and ongoing effectiveness of the High Performance Teams (HPT) program. Leads the program by developing group competencies within the teams and guiding leadership toward successful resolution of issues.
• Implemented and consistently executed a successful HPT program of 26 teams, 320 members.
• Defined and maintained a balanced scorecard, adjusting metrics as needed to align with plant KPIs and ensured objectives were SMART (Specific, Measurable, Achievable, Relevant, and Time Bound) and within the scope of the HPT environment.
• Developed and administered training on HPT concepts, processes, tools, and benefits to all levels of the organization, certifying operators, supervisors, subject matter experts, and management.
• Managed HPT metrics by analyzing, identifying and reporting trends within the organization and industry.
• Mentored operators to ensure ongoing development and team maturity.
• Championed employee engagement that empowered operators to affect change in the organization.
• Collaborated with local leadership to develop Best Business Practices for HPT, promoted cultural change across departments and within the plant, and established future strategy for continued growth.
• Translated strategy and objectives to goals, plans, processes and procedures, assuring alignment with plant KPIs and organizational values.
• Conducted analysis of progress and deviations, addressed performance gaps, and provided guidance to leadership on identifying and removing roadblocks.
• Coached employees and management on development of effective communication skills, conflict resolution, and problem solving techniques.
• Developed an incentive program to recognize milestones and reward outstanding accomplishments in HPT.
• HPT Cloud Subject Matter Expert and proficient using SAP Business Objects Web Intelligence. Human Resources Generalist December 2012 – September 2015 Johnson Controls – Grand Rapids, Michigan
Deliver HR excellence to employees and management in support of local, divisional, and corporate initiatives.
• Directed implementation of high quality human resource disciplines such as recruitment, performance management, compensation review, talent management and people development at the corporate level. Directed human resource personnel in implementing these disciplines at the manufacturing facility level.
• Provided consultation to employees and management on employment matters.
• Managed recruitment efforts for salary positions using Taleo and external job boards, collaborating with talent acquisition as needed.
• Facilitated new employee orientation and on-boarding.
• Supported the company community outreach program by seeking projects and coordinating events.
• Provided training and support to staff in areas such as performance management, survey action planning, talent management, and HRIS systems.
• Served as a liaison amongst employees and management, ensuring effective communications and facilitating conflict resolultion.
• Collaborated with leadership to design and deliver best practices human resource solutions.
• Provided change management and delivered change projects through a period of integration following acquisition, ensuring alignment with company culture.
• Supported leadership and internal customers by providing vital, custom reporting and analysis of HR trends. Project Manager February 2012 – November 2012
BizStream – Grand Rapids, Michigan
Key point of contact for internal account managers and clients. Produced, scheduled, and coordinated all aspects of software development.
• Defined phase deliverables, tracked milestones, and monitored incurred expenses versus planned expenses.
• Scheduled roles and resources, evaluated risks and recommended contingency plans while managing the technical strategy of each stage of the project.
• Assigned resources and tasks, managed risks, and ensured resolution of issues.
• Assisted developers with layout and content management for new and existing customer websites.
• Provided status reviews and reporting, customer support, and managed change control.
• Managed the company website, updating content and working with vendors on key design elements. Experience
Analyst July 2010 – February 2012
FirstSight Group – Chicago, Illinois
Monitored information channels for high profile clients to identify potential issues and opportunities. Provided strategic analysis of findings with recommended future trajectory.
• Analyzed disruptions in global supply chain including shortages, natural disasters, and local government activities. Reported on implications and provided guidance on next steps.
• Analyzed domestic regulatory, legislative, and reputation environments to provide insight on future marketing trajectory.
• Evaluated market presence and analyzed trends, advising on key industry developments and growth potential.
• Conducted research on current brand perception and competencies as part of a rebranding initiative.
• Compiled client briefings to present in-depth analysis of major threats and opportunities. Northwestern University
M.S., Psychology (2010)
Specialized in Research and Statistical Analysis
University of Texas
B.A., Psychology (2006)
Society for Human Resource Management (SHRM)
Certification of Achievement in Essentials of HR Management (2013) Manufacturing plant training includes:
• Kronos Timekeeping Systems
• SAP Business Objects Web Intelligent
• 5 Why problem solving
• HPT- High Performance Team Training and Program Implementation Additional software experience includes:
• Microsoft Office Suite
• Adobe Creative Suite
• Google Analytics
• HRIS Systems
• SPSS
• Kentico CMS
• WordPress
Professional
Skills
Education
Certifications
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