Information Technology Management
Resume:
Raj Rajkotia Information Technology Executive ********@*****.***
July 2018 http://www.linkedin.com/in/rajkotia page 1 of 4 Executive Summary
Business technology practitioner with 18 years of disciplined leadership, guiding technology investments and hands-on technology experience leading growth focused start-ups, and efficiency or transformation focused fortune 500 companies. Led all aspects of IT globally including architecture, design, engineering and operations of applications, infrastructure, quality assurance, security, data centers, 24x7x365 NOC, project management office, desktop and frontline services. Global experience in managing software development teams, risks, offshore operations & developing business strategies. For startups and mid-size organizations: Using lean startup models, developed global product and IT strategy along with tactical roadmap to scale and optimize people, processes and technologies. This includes development of business plan, financial budget & forecast, product release cycle and deployment of standard best practices to manage IT services
(ServiceNow, Jira), Software Development (Cloud9, JSFiddle, Xcode), Collaboration (Confluence, Slack, SharePoint), Version control (Git, SVN, Perforce, TFS, PVCS), Continuous Integration (Bamboo, Jenkins), Configuration Management
(Chef, Puppet), Infrastructure Monitoring (Nagios, Solarwinds) and Patch Management (Kaseya, ManageEngine) tools. For mid and large-size organizations: Successfully led and managed global teams that implemented Enterprise Systems such as Enterprise Resource Planning (ERP - Oracle EBS, Microsoft Dynamic AX), Human Capital Management
(HCM - Oracle Fusion, Workday), Customer Relationships Management (CRM – Salesforce), Enterprise Service Bus (Data and Application Integrations), software development (Visual Studio, IntelliJ, Eclipse), hybrid cloud management (AWS, Google, Azure), Big Data, Internet of Things (IoT), Analytics, Blockchain (Bitcoin), Social and Mobile Applications. Held IT leadership and C-Level positions at fortune 100 companies & startups managing teams size 4 to 800+ people. Career Accomplishments
2013, 2014, 2015 and 2016 CIO of the Year Finalist as presented by Los Angeles Business Journal
Won 2013 VMware Innovation Awards for Transforming the Workforce with New Technologies
Founder / Advisory Board Member of several startups in Consumer Finance (Crowdfunding), Agricultural Internet of Everything (IoE) Technologies, Media & Entertainment (Gaming) and Technology Consulting Services.
Presenter at various Industry leading technology executive conferences (Cisco IT Executive Symposium, EMC World CIO Summit, VMware World, NetApp etc.) on Cloud, Big Data & Social Mobile Analytics and Virtualization using Software Defined Data Center strategies.
Founder of a Human Resources Information Systems (HRIS) software company that deployed talent management modules such as Time & Labor, Applicant Tracking System (ATS), Onboarding etc. to large corporations.
Led Mergers and Acquisitions assessment and integration of startups, studios and software development centers at Warner Bros, Toyota Financial Services, Bank of America and General Motors Assurance Corporation.
Collaborated with the C-Level executives and top tier strategy firms like McKinsey, Accenture, IBM, and Deloitte in developing business and technology strategies along with the tactical operational roadmaps.
10+ years of experience in managing Vendor Relationships, Master Service Agreements, Contract Negotiations, Service & Operational Level Agreements (SLA/OLA) with suppliers and internal departments.
6+ years of experience as a professor, teaching information technology certification courses at various colleges and corporations such as Lockheed Martin, Gaudenzia Inc and Elmar Inc.
Successful in building relationships with business leads, technology executives, vendors (onshore and offshore) and customers. 360-degree feedback posted on LinkedIn - http://www.linkedin.com/in/rajkotia Education
Executive Masters in Technology Management
MSE in Management of Technology ~ Executive MBA specializing in Technology Management University of Pennsylvania – The Wharton School and Penn Engineering School
Master of Science in Computer Science
Saint Joseph University, Bala Cynwd, PA
Bachelor of Commerce in Financial Accounting and Management Bombay University - V.G.Vaze Kelkar College, Mumbai, India Raj Rajkotia Information Technology Executive ********@*****.***
July 2018 http://www.linkedin.com/in/rajkotia page 2 of 4 Career History
Warner Bros. Interactive Entertainment (WBIE) - WB Games, Los Angeles, CA June 2016 – Present WB Games Inc., is a division of Warner Bros. and a leading publisher, developer, licensor and distributor of entertainment content for the interactive space across all platforms, including console, handheld, mobile, Augmented Reality (AR), Virtual Reality (VR) and PC-based gaming for both internal and third-party game titles such as Mortal Kombat, Shadow of Mordor, Mad Max, Batman: Arkham, Injustice, WWE, Lego Harry Potter, Star Wars etc. Head of Information Technology
Responsible for managing Information Technology across all game development and publishing studios. Worldwide portfolio includes studios in Seattle (Monolith), Chicago (NetherRealm), UK-London (Rocksteady), UK-Manchester (TT Games), Boston (Turbine), Salt Lake City (Avalanche), Montreal (WB Games M), San Francisco (WB Games SF) and outsourcing/business development centers in Poland, China, Brazil etc. Growth and Transformational Strategic Planning
Business and Technology Strategy Alignment: Through series of business strategic meetings and internal technology discovery sessions across all studios, developed three-year transformational roadmap with key tactical initiatives to attain the business goals. Rationalized IT portfolio to attain near-term and long-term business goals through the existing staff, contract resources, outsourced vendors and budget.
Mergers and Acquisitions: Led technology assessment, financial evaluation and integration of studios such as Avalanche Software (former Disney Studio), Playdemic (Creator of Golf Clash - Game of the Year 2018 by Mobile Game Awards) and Machinima (Next-generation video entertainment network for the gamer lifestyle and beyond).
Security, Compliance and Risk Management: Initiated world-wide technology audit and security remediation program to manage risks and enforce compliance across all studios. In 2017, attained 55% reduction in global IT vulnerabilities.
Emerging Technologies: Deployed several innovative technologies such as Slack, Trello, Zoom etc. for enhanced studio collaboration and introduction of Lumberyard, Unity and Unreal Engine platforms for Augmented and Virtual Reality. RIOT Games, Los Angeles, CA Nov 2013 – June 2016
Riot Games produces and publishes video games (League of Legends). Game is deployed globally in 17 different countries; revenue exceeds $1.3B and 90M+ active players/consumers. In 2015, Riot Games was ranked #13 in Fortune’s 100 Best Companies to Work For and has received several Best Tech Companies To Work For awards. Technology Advisor / Consultant (Technology Strategy, ERP and HCM systems) Technology advisor and consultant assisting in developing IT strategy, Product RIOT implementation, Talent Data Warehouse Strategy, IT Service Management (ServiceNow), Enterprise Resource Planning (Oracle EBS) and Human Capital Management (Oracle Fusion) selection and deployment. Growth startup initiatives
Developed 18-month roadmap for IT strategy, talent development and key strategic growth and system focus areas.
Defined and implemented Enterprise Data Management Strategy by building custom Operational Data Stores, Data Marts, Reporting and Insight engine to integrate with corporate systems and BIG Data Infrastructure in AWS.
Identified two key transformational and growth management initiatives; Human Capital Management (HCM) and Enterprise Resource Planning (ERP) to support RIOT’s global resources and financials growth.
Acted as Tech / Program Lead for ERP - Oracle EBS and HCM - Oracle Fusion global implementation. Global HCM rollout was successfully completed on Sept. 30th 2015 and Global ERP rollout was completed on Jan. 4th 2016. Global systems operational transition using ‘follow-the-sun’ support model was completed on March 31st 2016. Toyota Financial Services, Los Angeles, CA Oct 2011 – Nov 2013 Toyota Financial Service Corporation via its U.S. subsidiary Toyota Motor Credit Corporation provides auto sales financing to approximately 5.4 million customers.
Chief Engineer, Head of Architecture, Design and Engineering Responsible for the overall management of architecture, design and engineering teams along with providing the strategic direction and vision for the Enterprise Architecture, technology governance, enterprise tools, server, storage, network and database engineering teams. Management responsibilities include resource, demand, and pipeline management, budgetary approvals for hardware and software procurement, and overall IT infrastructure service delivery. Raj Rajkotia Information Technology Executive ********@*****.***
July 2018 http://www.linkedin.com/in/rajkotia page 3 of 4 Core Transformation Initiatives
Recognized by the CIO Magazine for driving agility and innovation at Toyota Financial Services
Developed next generation data centers and remote offices using converged infrastructure (Vblock, Nutanix, Oracle Exadata, Oracle Super Clusters) and Software Defined Data Centers technologies.
Deployed Hybrid Cloud Strategy using Private and Public Cloud Deployment models (incl. Amazon and Azure) running on VMWare, Oracle VM, Open Stack and Hyper-V virtualization technologies.
Led business innovation team with members from Marketing, Dealer Credit, Sales, Finance, Treasury, and Operations, in developing a new business model for Toyota Financial Services. Participated and led many business model design sessions with Microsoft Marketing Solutions, EMC Pivotal Labs and several startup companies.
Designed and build Big Data and Social Analytics solutions that leverages data feeds from Facebook, Twitter, Google+ etc. to generate Business Intelligence capabilities for the Enterprise.
Performed extensive research (11+ months) and conducted pilots on Social Mobile, Analytics and Cloud technologies. Key Strategic Goals Accomplished
Unified Enterprise architecture, design and engineering infrastructure practices (Compute, Network, Security, Database and Storage teams) into one IT as a Service (ITaaS) practice guided the team to implement pragmatic strategies towards getting ready for next generation infrastructure convergence and hybrid cloud paradigms.
Provided coaching and guidance to the technology managers and architects to create a dynamic and agile environment that can deliver Infrastructure and Platform as a service (IaaS/PaaS) faster, better and cheaper.
Provided strategic assistance to Outsourcing re-contracting, Enterprise Information Management (EIM), Technology Financial Cost to Value transparency and business facing Kaizen initiatives. Westfield, Los Angeles, CA May 2008 – Sept 2011
The Westfield Group is the world's largest retail property company owning assets worth more than $59 billon. Westfield managed a portfolio of 124 shopping centers in Australia, United States, United Kingdom, Brazil and New Zealand. Global Chief Architect, Information Technology Director Execution driven strategist reporting directly to the Global Chief Information Officer and is responsible for the Technology Strategy, Enterprise Architecture (EA) Program, Global Software Development Projects, Vendor relationships, Infrastructure and Security for all regions namely, United States, Australia, United Kingdom, Brazil and New Zealand. Global Strategic Initiatives
Developed a global technology strategy and execution roadmap for all countries. Technology strategy was based on the key business drivers, company’s long-term objectives and on-going governance and financial regulations. Execution roadmap included creation of 47 Capital Expenditure projects with the total budget of USD $82 Million.
Initiated and chaired Global Architecture Review Board that established Enterprise Architecture (EA) framework, metrics, technology standards, security architecture, project governance, technology strategy and roadmap. Key Application, Data and PMO Initiatives
Managed a team of software developers (16 people) that built a custom Global CRM application for Leasing Business Process Management. Project lasted for 18 months with the overall software development cost of $4.6M. This new application will retire the current Salesforce.com implementation and various legacy Sales and CRM applications.
Performed a comprehensive vendor selection process (RFP) to replace multiple global ERP systems such as Oracle JD Edwards in US, PeopleSoft Financial & Human Resource in Australia and Microsoft Dynamics AX in UK. Managed a team that created a phased SAP ERP deployment roadmap to replace current ERP systems across the globe.
Developed a plan for consolidating technologies and application harvesting to streamline operations. Applications performing redundant business functions were either collapsed or enhanced. Example, retired Oracle XE application and built the business functionalities into Oracle ERP application. This will lead to savings of $8M over next 3 years.
Established Project Management Office in US that defined Global Project Management Frameworks, templates and Software Development Life-Cycle. Incorporated use of CA’s Clarity Software for Project and Architecture Governance. Cost Saves and Business Agility Initiatives
Developed and executed server, application and desktop virtualization strategy using VMware and Citrix XenDesktop
& XenApp with Wyse Thin Terminals. Application virtualization included moving applications such as Microsoft Exchange, Remote Site File Share backups into the cloud for reducing operational and management costs.
Identified business functions that require mobility such as Leasing/Sales deals approval, tenant design markups, building maintenance, workflow items etc. and developed iOS and Android apps for iPad and Samsung tablets. Overall people productivity improvement measured by business functions is projected to be 15% over next three years. Raj Rajkotia Information Technology Executive ********@*****.***
July 2018 http://www.linkedin.com/in/rajkotia page 4 of 4
Established private and public cloud strategies based on business need, security and cost management. Target applications for cloud were Microsoft Exchange, Database and File Share Backups, IT Service Management Tool etc.
Implemented business productive tools such Tandberg Video Conferencing, Cisco TelePresence and Microsoft Lync Unified Communication over Westfield’s Global MPLS Network and secure VPN tunnel from home/remote office.
Collaborated with business leaders in identifying and implementing cost saves and revenue growth initiatives such as Honeywell-Tridium Energy Management System (EMS), in-sourcing CCTV security network, Wi-Fi triangulation for presence aware mobile marketing and real-time digital signage for generating advertising revenue. Bank of America / Countrywide Financial, Calabasas, CA March 2007 – May 2008 Bank of America is one of the world's largest financial institutions with a full range of banking, investing, asset management and other financial and risk management products and services. Senior Vice President and Senior Architect
Responsible for a team that manages information analysis and data management, business technology architecture, vendor relationships, business processes, project portfolio and reporting strategy for Enterprise Risk Management and Secondary Marketing. Senior Architect for Countrywide and Bank of America's merger strategy and planning. Member of the core technology program office for acquisition assessment and technology platform evaluation. Key Strategic Projects
As a chief applications architect for Bank of America and Countrywide merger, documented current state applications
(435) that maps to the core Mortgage Banking business functions, performed high-level technology and business functions assessment and created a phased roadmap for business and systems integration over next 3 years.
Assisted in establishment of Business Project Management Office to manage demand side of the Information Technology based on McKinsey’s Demand Supply IT Model. Demand side IT for the department consisted of 21 resources and supply side of IT consisted of 128 resources. General Motors Assurance Corporation (GMAC), Horsham, PA October 2003 – March 2007 Hewett Packard, Electronic Data Systems (EDS) - Consultant at GMAC from Oct 2003 thru' April 2005 GMAC is a leading real estate finance company, focused primarily on the residential real estate market in the United States, Canada, Latin America, Europe and Australia. Director, Architectural Services (Enterprise Architecture – IT Strategy & Planning Department) Responsible for setting architectural and technology directions, vendor management, steward of standards and best practices, monitor technology market and emerging technologies, drive technology and process governance, lead architectural councils and provide due diligence for mergers and acquisitions. Prior relevant work experience from 1996 until 2003 includes working at Knight Rider / Inquirer as a Lead Software Architect & Application Developer, Prudential as a Mathematician and PricewaterhouseCoopers (PWC) as a Financial Analyst. Board Member at Startups
Fund Dreamer, a crowdfunding platform for women with a unique peer-to-peer marketplace
Acted as a Chief Product Officer, helped them with their product definition, planning and go-to market strategy. Duul, a cross-platform online gaming solution that is built on world’s most popular games
Acted as a Technology advisor, helped them with their technology strategy to scale and integrate with open platforms. EcoPodX, world’s first industrial scale aeroponics system that leverages IoT technologies
Acted as a Technology advisor, helped them with their data strategy to capture analytics on real-time basis. Certifications
Amazon - AWS Certified Cloud Practitioner
ITSM Certified – Information Technology Service Management - Service Delivery and Service Support.
Certified Project Management Professional (PMP)
Oracle 8i, 9i and 10g Certified Professional Database Administrator (OCP DBA) References
Business and personal references available upon request.
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