MERCEDES MIRANDA
*** * ******* ***, *******, AZ *5234 H: 480-***-**** ********@***.***
Highly effective at anticipating and accommodating customer/patient needs. Friendly, punctual and an enthusiastic team player.
Certified Phlebotomy Technician
Food Handlers Certification
Mobile marketing
Typing Speed 65 WPM
New business development
Strong communication skills
Appointment Scheduling
CPR Certification
Qualified in patient transport
Professional bedside manner
Patient-focused care
Flexible schedule capability
Detail-oriented
Payment Processing
Sales Associate
Hollister – Mesa, AZ
Consistently offered professional, friendly and engaging service. Fostered a positive work environment by consistently treating all employees and customers with respect. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. Server, 04/2016 to 02/2017
Social Tap – 4312 N Brown Ave Scottsdale, AZ 85251 Relayed orders to kitchen by accurately recording guest selections and keying them into register. Resolved guest complaints quickly and efficiently. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Developed positive customer relationships through friendly greetings and excellent service. Social Media Coordinator, 08/2016 to Current
Prime Design Food Trucks – Gilbert, AZ
Analyzed key performance indicators monthly, applying data analytics to drive future strategic planning. Wrote social media content to increase engagement with customers. Archived critical interactions and posts so that all key information was documented for future reference. Bachelor of Science: Biological Sciences, 2018
Arizona State University - 1151 South Forest Ave Tempe, AZ 85281 Recipient of Academic Scholarship
Member of Pre-Physician Assistant Club
Member of Alpha Phi
High School Diploma: General, 2014
Gilbert High School - 1101 E Elliot Rd Gilbert, AZ 85234 Top 15% of class
Student government representative
Recipient of ACE Scholarship
Sworn into the National Honor Society of High School Scholars Volunteered my time with over 100+ community service hours (organizations such as Feed my Starving Children, Special Olympics, Relay for Life, and Salvation Army) Volunteered as a navigator/ambassador at Banner Gateway Hospital for over 70+ hours