MERCEDES MIRANDA

*** * ******* ***, *******, AZ *5234 H: 480-***-**** ac6hwa@r.postjobfree.com

Highly effective at anticipating and accommodating customer/patient needs. Friendly, punctual and an enthusiastic team player.

Certified Phlebotomy Technician

Food Handlers Certification

Mobile marketing

Typing Speed 65 WPM

New business development

Strong communication skills

Appointment Scheduling

CPR Certification

Qualified in patient transport

Professional bedside manner

Patient-focused care

Flexible schedule capability

Detail-oriented

Payment Processing

Sales Associate

Hollister – Mesa, AZ

Consistently offered professional, friendly and engaging service. Fostered a positive work environment by consistently treating all employees and customers with respect. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. Server, 04/2016 to 02/2017

Social Tap – 4312 N Brown Ave Scottsdale, AZ 85251 Relayed orders to kitchen by accurately recording guest selections and keying them into register. Resolved guest complaints quickly and efficiently. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Developed positive customer relationships through friendly greetings and excellent service. Social Media Coordinator, 08/2016 to Current

Prime Design Food Trucks – Gilbert, AZ

Analyzed key performance indicators monthly, applying data analytics to drive future strategic planning. Wrote social media content to increase engagement with customers. Archived critical interactions and posts so that all key information was documented for future reference. Bachelor of Science: Biological Sciences, 2018

Arizona State University - 1151 South Forest Ave Tempe, AZ 85281 Recipient of Academic Scholarship

Member of Pre-Physician Assistant Club

Member of Alpha Phi

High School Diploma: General, 2014

Gilbert High School - 1101 E Elliot Rd Gilbert, AZ 85234 Top 15% of class

Student government representative

Recipient of ACE Scholarship

Sworn into the National Honor Society of High School Scholars Volunteered my time with over 100+ community service hours (organizations such as Feed my Starving Children, Special Olympics, Relay for Life, and Salvation Army) Volunteered as a navigator/ambassador at Banner Gateway Hospital for over 70+ hours

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