Customer Service Data Entry

SHATARA TURNER

832-***-**** **********@*****.*** Houston, Texas

EDUCATION

Pro Med Medical Institute: Houston, Texas June 2018 Franklin Beauty School: Houston, Texas May 2016 University Park Academy: Houston, Texas May 2008

Certified Phlebotomy Technician Cosmetology License

High School Diploma

KEY COMPETENCIES

Customer Service Oriented Written and Verbal Communication Management and Leadership Relationship Building Alertness and Surveillance Skills Attention to Detail Data Entry

PROFESSIONAL EXPERIENCE

SECURITY GUARD

2015 – Present

2012 - 2015

Med Security: Houston, Texas

Monitor and observe 400+ visitors at the NRG stadium during events

Inspect premises and security instruments to ensure customer safety at all times Maintain logs of any incidents, missing items reports, or unusual occurrences

Medical Center Laboratory

Phlebotomist:Houston, Texas

Performed data entry tasks to update information about patients

Obtain blood specimens,performed vital signs and finger sticks

Maintain specimens integrity by using aseptic techniques

Following department procedures performed venipunctures,urine analysis,blood testing and centrifuge blood.

2014-2016

TOLL COLLECTOR

Harris County Toll Center: Houston, Texas

Utilized intermediate monetary and calculation skills

Collected fees from patrons on the toll way

Attended trainings and meetings to enhance customer service skills

OFFICE ASSISTANT

2011 - 2012

2010 - 2011

Dr. Tranvan Obstetrics and Gynecology: Houston, Texas

Handled all clerical duties ranging from customer service inquiries, filing paperwork, and inputting data

into the computer system

Participated in cross training for phlebotomy

Handled specimens for patients when required by the doctor

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