Manager Service

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Branch Manager ****-Present

Punjab & Maharashtra Co-Op. Bank Ltd: India

• Spearheading complete operation and credit division of the bank at branch level.

• Responsible for the performance, profit and loss, compliance, people management and communication of the business.

• Supervise and coordinate organization's financial and budget activities to maximize investments and increase operational efficiency and profitability.

• Responsible for dealing with the internal audits, inspections and compliance.

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Provide advisory services to corporate & high net-worth customers on funds management while maintaining relationship with key accounts.

• Implement system & procedures, ensure timely preparation of statutory books of accounts & finalization of statements.

• Scrutinize the processes, procedural break downs in systems chain of operational divisions in the organization.

• Ensure adherence to all RBI guidelines and policies.

• Assess customer feedback, evaluate areas of improvements & provide critical feedback to the associates on improvements and achieve higher customer satisfaction matrices.

• Retain customers by providing best possible service in terms of immediate response to enquiries, quick execution of orders & by keeping the customers updated.

• Build highly effective team and guide team members to assure the completion of work in sync with the organization’s goals to achieve business & individual goals.

• Implement cost control measure for maintaining operational cost of business within prescribed budget. Assistant Manager 2008- 2013

Punjab & Maharashtra Co-Op. Bank Ltd: India

• Worked in the role of Marketing & Management head and managed overall event work.

• Responsible for creativity, planning, execution and after event services.

• Managed relationship and recommended appropriate service options for specialized customer needs.

• Built collaborative internal and external relationships to provide the best in client advice and service, developed the business to ensure a seamless experience for the client who has multiple products and services.

• Managed and coordinated with vendors.

Bachelors of Science 1996

University of Mumbai: India

WORK EXPERIENCE

EDUCATION

Paramjeet Kaur

Telephone: +91-993*******

Email Address: ********@*****.***

2

• Proficient in Microsoft: Word, Excel, Power Point, Outlook

• Exceptional problem-solving abilities

• Excellent written and verbal communication skills

• Strong ability to prioritize and multitask

• Focused attention to detail

• Above-average organizational skills

References Available Upon Request

AFFILIATION AND TRAINING

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