PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
MANAIA TULI'AU
4829H Menehune Road, Waimea, Hawaii 96796 H: 808-***-**** C: 808-***-**** ******@*****.*** Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards.
l Exceptional interpersonal communication
l Client account management
l Effective leader
l Conflict resolution
l OSHA standards
l Forklift operation
l Team leader
l Shipping and receiving
Spa Attendant
The Club at Kukui'ula - Koloa, HI
l The Club at Kukui'ula - Koloa, HI Responsible for monitoring and cleaning the spa to include but not limited to, reception area, waiting areas, treatment rooms, storage rooms and prep area. l Incumbent must utilize available resources to provide excellent guest satisfaction. l Meet or exceed productivity and cleanliness standards, taking corrective action as needed to ensure standards are maintained.
02/2013 - Current
Server
Grand Hyatt Kauai - Koloa, HI
l Provide dining services for exclusive 4 star Resort & Spa. l Overseeing reservations and serving as a restaurant representative to guests and public. l Ensure guest satisfaction.
l Assigned patrons to tables suitable for their needs and according to rotation. l Assisted in maintaining preparation and service areas in a sanitary condition l Assisted in maintaining preparation and service areas in a sanitary condition l Cleaned and inspected galley equipment, kitchen appliances, and work areas 03/2006 - Current
Assistant Store Manager
The Home Depot - Lihue, HI
l Experienced in producing results, managing and developing people, managing financials and succeeding in a retail environment.
l Lead a team of Department Supervisors and over 150 associates. l Possess strong leadership skills, business acumen and experience managing people, inventory, sales and profit.
l Work in Merchandising, Operations or Night Operations. l Scheduled and led weekly store meetings for all employees. l Increased profits through effective sales training and troubleshooting profit loss areas. 03/2001 - 03/2006
Distribution Account Manager
Fritz Companies, Inc - Torrance, CA
l Results driven Warehouse Manager with experience in logistics, shipping and receiving, and metrics improvement.
l Demonstrated expertise in inventory analysis, reducing costs, increasing productivity, and adding revenue. l Skilled in vendor relations and negotiations, as well as, cross training and staff development. l Focused, self started, technologically savvy.
l Client Relations
l Coordinated with freight forwarders to expedite international shipments. l Led warehouse improvement initiatives to advance operational efficiencies. 08/1995 - 01/2001
EDUCATION
Supply Account Manager
United States Marine Corps - Camp Pendleton, CA
l National Defense Service Medal * Combat Action Ribbon * Good Conduct Medal. 11/1987 - 11/1991 High School Diploma:
LOng Beach Polytechnic High School - Long Beach, CA 1987