Customer Service Crane Operator

Robert D. Miller

*** *. **** **** * Merrillville, In. 46410 I 219-***-**** I *********@*****.***

Summary of Qualifications

A skilled and certified crane operator with extensive knowledge of machine operations. Sound knowledge of crane mechanics and routine maintenance procedures. Dexterous and accurate operator with the ability to transport items as directed while adhering to all safety standards and procedures. In depth knowledge of OSHA standards, familiarity with computerized machine components, and gas rescue certified. An experienced professional with a great work ethic, interpersonal skillset, supervisory experience and customer service aptitude.

Work Experience

US Steel Corporation-Gary, IN.

Crane Operator April 2013-Present

Transport ladles with hot metal and iron to next phase of steel production using overhead EOT crane.

Conduct daily visual and manual inspections on machine equipment.

Check fuel levels and ensure that crane is properly maintained.

Prepare required crane operations and maintenance reports.

Operate rigging and ensure safe securing of materials being moved.

Depress crane controls to regulate speed and direction of crane while in operation.

Appropriately place blocks and outriggers to prevent crane from toppling during the transport of heavy loads.

Team Leader/US Steel Foreman (Coke Plant) October 2010-April 2013

Led a team of 22 employees in production of petroleum coke to be used in the blast furnace.

Ensured safety and health standards were maintained at all times including gas rescue procedures.

Conducted and facilitated safety and gas rescue meetings and trainings for crew members on all shifts.

Interacted and assisted OSHA personnel with daily inspection of leaks and infractions on machinery and facility.

Daily reporting and meetings with upper management in regards to production and safety matters.

Worked closely with coordinators on production scheduling.

Utility Personnel January 2008-October 2010

Provided general preventable maintenance to ensure clearance and safety standards in an effort to meet production.

Supported and assisted in maintenance of plant equipment.

Performed tasks that supported various producing units using basic hand tools, pneumatic equipment, gauges, oxygen lances, power actuated tools, and torches.

Worked with and around materials including hot, heavy, sharp, and hazardous chemicals.

Ameristar Resorts & Casino-East Chicago, IN.

Slot Technician August 2001-December 2008

Performed maintenance on various slot machines, conversion games and floor changes.

Redesigned floor plans and gaming areas according to specs.

Inspected, maintained, and repaired slot machines according to work request.

Prepared cost estimates and submitted repair requests to supervisors for approval.

Assistant Slot Supervisor May 1999-August 2001

Responsible for monitoring multiple jackpots and verifying payouts including processing taxable amounts.

Provided a variety of customer and guest services on the gaming floor.

Supervised and coordinated activities of slot department workers to provide service to patrons.

Handled and settled complaints of gaming guest.

Alerted slot technicians to machine problem to encourage rapid repair.

Education and Training

OSHA Certificate Program

US Steel (January 2008)

Gas Rescue Training Program

US Steel (October 2010)

Electrical Engineering Program

ITT Technical Institute (July 1993-March 1994)

References Available Upon

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