Okey Mbanugo

Walnut Creek, CA ***** 510-***-**** ac6hbn@r.postjobfree.com

TEST ENGINEER SUPPORT ENGINEER

Accomplished professional with progressive software testing, quality assurance, and programming experience defining and driving strategies forward with a proven track record of creating innovative plans, initiatives, and supporting corporate goals and alignment of Fortune 500 companies. Thrives in high-volume environments with the ability to optimize ever-changing business needs, improve outreach, and continuously drive compliance to regulatory standards.

Areas of Expertise:

Software Testing –Quality Assurance – API Testing – Functionality Testing – System Testing – Integration Testing

Team Leadership – Best Practices – Troubleshooting – User Acceptance Testing – Automation Frameworks

Java/J2EE Applications – Process Improvement – System Analysis – Programming – Defect Tracking Systems

Technical toolkit:

Languages: Java, C++, SQL, Python, Salesforce Admin experience

Testing Tools: JUnit, Selenium RC/WebDriver, IDE Quality Center

Operating Systems: Windows 2000/XP/Server2003, UNIX (Solaris, HP-UX, AIX)

Bug Tracking: Quality Center, JIRA, Rally

Databases: Oracle, MS SQL Server 2005, MS Access, Salesforce

Markup & Scripting: HTML, XHTML, DHTML, CSS, XML, UNIX Shell Scripting

Professional Experience

TCS – California, Minnesota 2012 to Present

QA Consultant

Supported numerous projects for high-level Fortune 500 companies, including Apple, Honeywell, and Boston Scientific. Expertise encompasses creating test plans and designing test cases within a scrum team, working in an Agile methodology environment, web application testing, manual testing, Mobile iOS app testing on mobile devices (iPad/iPhone), automation tools, quality assurance, software testing, design and creation of automation frameworks, all phases of software development life cycle, test plans, and test cases. Perform functionality testing, system testing, integration testing, regression testing, and user acceptance testing.

Notable Consulting Roles:

Apple, QA Test Engineer (2017 to Present)

Part of the Apple Pay QA Team responsible for testing every OS release and ensuring its stability and readiness for release.

Ensure automation is working correctly for a new OS release every 3 weeks.

Chosen to write the test case for a new release as part of a project pushing out in March 2018.

Triage bugs and tracks them for follow up and final resolution.

Pacific Gas & Electric Company, Lead QA Test Engineer (2017 to 2017)

Brought in to work in the Customer Facing System Group of TCoE, resolving feature issues and bugs for implementation.

Wrote test cases and tested features to ensure correct functionality.

Managed an offshore testing team comprised of 5 individuals.

Supported continuous improvement through maintenance of automation test scripts.

OKEY MBANUGO ac6hbn@r.postjobfree.com Page 2

Honeywell, continued:

Honeywell, Lead Mobile Test Engineer (2016 to 2016)

Hired to be a part of the Manhattan Project Thermostat UI upgrade project, upgrading the UI for a Honeywell thermostat device used to maintain and control temperature.

Supported development of features using sanity, functionality, and system testing.

Improved the application for new release in collaboration with the developers.

Boston Scientific, SFDC QA Test Lead (2015 to 2016)

Supported the SFDC Neuromodulation project, replacing the existing CARE and Sales Accelerator application.

Served as a subject-matter-expert in Java for the duration of tenure with Boston Scientific.

Developed, maintained, and executed new UAT test scripts.

Worked as part of the scrum team to analyze new features and design test strategies and plans.

Reported test results to key stakeholders.

Improved application performance by conducting root cause analysis and investigating production support issues

Boston Scientific, Lead Java Test Coordinator (2014 to 2015)

Continued work on the MES, internal messaging system used for internal messaging within the company.

Focused on system upgrade using MQ connections instead of IIOP.

Identified and upgraded obsolete functions with the current supported platform.

Completed technical initiatives, including upgrade of tools, implementation of new dynamic-link library (DLL) to existing automation software, action verification of MES system, authoring and execution of test scripts in Java, XML file creation, and automated test suite development.

Boston Scientific, Lead Mobile Test Engineer (2013 to 2014)

Supported the Neuromodulation PE portal project, an initiative to provide the Neuromodulation sales and marketing departments with customer relationship management tools.

Oversaw offshore team comprised of 2 individuals, managing work and timelines.

Developed test plans and test cases in an Agile methodology environment.

Drove sanity, functionality, regression, and system testing for the application.

Resolved wireless carrier activation, setup, functionality, and usability questions for end users through technical support.

Ensured security and business continuity through creation, setup, and deactivation of user ID’s and accounts, resetting passwords, and restoration of data.

Proactively identified potential issues by developing resolution strategies and monitoring inbound requests.

Spearheaded continuous improvement activities via content, solutions, and alternative processes to improve the customer experience and operational efficiencies.

Tracked and processed requests using the Remedy ticketing system.

Boston Scientific, Lead Java Test Coordinator (2012 to 2013)

Supported development of the MES, internal messaging system used to send messages within the Boston Scientific network.

Ensured the MES was working appropriately through verification of all possible actions, writing and executing test scripts in Java, and executing integration tests.

Supported code reviews during the programming design.

Education

Bachelor of Science, Electrical Engineering – Santa Clara University

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