Manager Management
Resume:
MANISH KUMAR
D – **, *rd Floor. Khanpur Extn.
New Delhi - 110062
Ph : +91-981*******
Email : **********@*******.***
OBJECTIVE
To pursue a challenging job, which helps me grow as a professional in competitive environment by interpreting my skills in the interest of the company for which I work, where I can use my vision to beat my own benchmark & grow along the organisation.
PROFESSIONAL QUALIFICATION
B.Sc. in Hospitality & Hotel Administration from Institute of Hotel Management, Catering & Nutrition, Pusa, New Delhi.
EDUCATIONAL QUALIFICATION
Passed Class 12th (C.B.S.E.) from Cambridge School, Tatisilwai, Ranchi in the year 2001.
Passed Class 10th (C.B.S.E.) from Sainik School, Purulia, West Bengal, in the year 1999.
WORK EXPERIENCE
Working with Oravel Stays Pvt. Ltd. as General Manager for Flagship and Townhouse brands since Nov ’17.
Job Responsibilities:
Complete Management of all the hotels in my portfolio in Delhi.
Responsible for complete P&L of hotels under my portfolio.
Guest Satisfaction Score Management.
Responsible for Vendor Relationship Management.
Responsible for Budgets and planning to achieve the same.
Responsible for Inventory & Revenue Management for hotels in my portfolio.
Responsible for Staff Management, Engagement & Retention of Key Resources.
Responsible for Compliance adherence and all the license management for Business Operations.
Responsible for identifying unutilized spaces in my portfolio of hotels & finding better ways of driving revenues by optimal utilization of these unused spaces.
Worked as General Manager Operations for Delhi with juSTa Hotels & Resorts from March’16 till Nov ’17.
Job Responsibilities:
Overall Management of the two hotels of the company in Delhi.
Responsible for Budget preparations & necessary strategy implementation for achieving the budget.
Liasoning with local authorities for regulatory licensing.
Implementation of cost control measures across the hotel.
Control & Management of Electronic Channels. Revenue & inventory management of all the e channels as well as driving guest reviews for better positioning.
Keeping track of business on books & forecasting & coordinating with sales team accordingly to achieve the budgeted target.
Preparation of daily & monthly reports & analyzing business trends & simultaneously developing appropriate strategies to overcome the lean business periods and revenue.
Worked as Manager Operations for Goa region with juSTa Hotels & Resorts from Aug’ 14 till Feb’ 16.
Job Responsibilities:
Overall Management of the two hotels of the company in Goa region.
Responsible for Budget preparations & necessary strategy implementation for achieving the budget.
Liasoning with local authorities for regulatory licensing.
Implementation of cost control measures across the hotel.
Responsible for business development of the company in Goa for increasing company’s presence.
Responsible for sales & marketing strategies in local market.
Control & Management of Electronic Channels. Revenue & inventory management of all the e channels as well as driving guest reviews for better positioning.
Keeping track of business on books & forecasting & coordinating with sales team accordingly to achieve the budgeted target.
Preparation of daily & monthly reports & analyzing business trends & simultaneously developing appropriate strategies to overcome the lean business periods and revenue.
Worked as Unit Head with juSTa Hotels & Resorts at the corporate office, Panchsheel Park in New Delhi from Nov ’11 till July ’14.
Worked as Room Division Manager with the hotel Rock Manali (A unit of Akhnoor Hotels Pvt. Ltd.) since June ’11 till Oct ’11.
Worked as Manager - Operations with the Velvet Apple Hotel & Gautam Residency, New Delhi with total room inventory of 42 rooms from April ’09 till May ‘11.
Worked as the Assistant Operation Manager with the USHA LEXUS GROUP of Hotels & Resorts from June ’08 – March ’09.
Worked as Duty Manager with the USHA LEXUS GROUP of Hotels & Resorts from June ’07 – May ’08.
Worked as Management Trainee with the USHA LEXUS GROUP of Hotels & Resorts from June ’06 – May ’07.
Completed 6 Months Industrial Training Module with Jaypee Siddharth, New Delhi from May ’04 – Oct ’04.
CURRENT POSTING
OYO Delhi.
PREVIOUS POSTING
juSTa Hotels, New Delhi.
PRESENT COST TO COMPANY: 11 Lakhs per annum + Incentive @ 2% of Net profit of hotels under my portfolio.
EXPECTED SALARY: Negotiable
ACHIEVEMENTS
Setting up of Company’s Operations & expansion in Goa with juSTa Hotels & Resorts.
An active member of pre opening team of “Rock Manali”. Streamlined & established the SOPs to ensure World Class Experience to our guests.
Streamlined and standardized the operations at the newly opened boutique hotel, “Velvet Apple” in Delhi.
Increased the sales turnover by 18% as compared to the previous years figures at Varca Le Palms Beach Resort, Goa.
Managed to change the manual system to complete computerized systems in the Front Office at Usha Lexus Hotels & Resorts.
HOBBIES & INTERESTS
Cooking, interacting with people, making friends, cutting jokes, playing outdoor games, listening to music and watching movies.
LANGUAGES KNOWN
English, Hindi & Bengali.
COMPUTER KNOWLEDGE
Ms-Office, Photoshop, C++ & Internet.
EXTRA CURRICULAR ACTIVITIES
Awarded the Best Trainee title during my internship at Jaypee Siddharth in Oct 2004.
Participated in various functions at the college level.
House Captain, 1997-98 (Tilak House) Sainik School Purulia, W.B.
Member of School Hockey Team (Runners Up Team in East Zone Hockey Championship) 1996-97.
Captain School Hockey Team (Winners Up Team in East Zone hockey Chapionship) 1997-98.
Member of School Basket Ball & Cricket Team.
Got N.C.C. ‘A’ certificate after passing the Certificate ‘A’ Examination in the year 1999.
Represented Sainik School Purulia in Maths Olympiad till national level in the year 1999.
PERSONAL MEMORANDA
Father’s Name : Late Mr. Hardeo Singh.
Mother’s Name : Mrs. Shakuntala Devi.
Date of Birth : 15th July 1982.
Strengths : Strong will power, determination and hard working
nature.
Marital Status : Married.
Nationality : Indian.
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