Customer Service Windows Server

RADHAKRISHNAN

Contact No: 759-***-****

Email Id:****************@*****.***

**, ****************** *****, ************, ********* -607002

OBJECTIVE

To accomplish my responsibilities to the best of my efficiency and to work hard

to achieve organizational objectives.

EXPERINCE

Home Computer Service Centre

Location: Cuddalore

Designation: Assistant Service Engineer

Installing software or hardware

Maintaining and repairing equipment

Troubleshooting different computer issues

Determining and installing appropriate security measures

Configuring computer networks

Providing technical support on-site or via phone or email.

EXPERIENCE

EASUN.MR PVT LTD

DESIGNATION: Assistant Supervisor in Maintenance

LOCATION: Pondicherry

DURATION: 23rd May, 2011 to 22nd January,2012

Maintenance Supervisor coordinates installation, maintenance and repair work Buildings or large complexes.

Coordinates the worker maintains and repair electrical, plumbing, ventilation

and other building systems

Responsible for evaluating problematic systems, facilities, determining installation

or repair services need to performed.

Create Schedule, assign work activity.

Additional responsibilities implementing maintenance procedures and Maintaining personal records.

MPHASIS HP COMPANY

DESIGNATION: Customer Support Officer

LOCATION: Pondicherry

DURATION: 10/4/12 to 20/4/14

CLIENT: Airtel Voice

Answer calls professionally to provide information about products and services, take and cancel orders, obtain details of complaints, and comments as well as action taken.

Customer service Executive plays a critical role in providing an interface between customers and the client.

EDUCATION

DEGREE/ DIPLOMA/ SCHOOL

Institute

Year of Passing

Marks Obtained

B Tech in Electronic and Communication

Rajiv Gandhi college of Engineering and Technology

2017

75%

Diploma in Electronic and Communication

Krishnaswamy Memorial polytechnic college

2011

60%

SSLC

Lakshmi Chorida Memorial Hr Sec School

2009

55

CRETIFICATION

Microsoft Certified Technology Specialist for Windows Server 2008 Network Active Directory, Associate Windows Server 2008,Network Infrastructure Configuration.

Certificate of Cisco Certified Network Associate.

Certificate for Completion for PHP and MySQL Training Test organized by Rajiv Gandhi College of Engineering and Technology and Conducted by IITBOMBAY.

Certificate for Completion for Linux Training Test organized by Rajiv Gandhi College of Engineering and Technology and Conducted by IITBOMBAY.

Certified A+, N+, outlook Configuring and Troubleshooting.

SOFTWARE CERTIFICATION

Certification of PHP Tutorial Course completed successfully.

Certification of SQL Fundamental Tutorial Course completed successfully.

Certification of Java Tutorial Course completed successfully.

NETWORKING SUPPORT SKILL

Basic Networking, peer to peer, Map drive, Data sharing.

TCP/IP Configuration, Smooth running internet, Maintenance.

Networking in Domain environment, & troubleshooting.

Hardware Installation, Maintenance & trouble shooting.

cabling, patching, and LAN troubleshooting.

TECHNICAL SKILL

O S: Windows 2003/2000 Server, Windows XP/2000 Professional,

Languages: Java, C, PL/SQL

RDBMS: Oracle 10g/9i/8i, MySQL 4/5, MS Access

Web Technologies: Java EE [J2EE], JavaScript, Lucene, XML, XSL/XSLT, UML, HTML,

Server Side: Hibernate, JSP, Servlet, Java Mail, Java Beans, JNDI, JDBC

Application Servers: Weblogic 8.x, Oracle 10g AS, Tomcat 5.x / 6.x

IDE: IntelliJ Idea 8.x/7.x/6.x, Eclipse, JBuilder, JDeveloper, NetBeans,XML Spy,

Dreamweaver, MS FrontPage

Graphics Packages: Photoshop, Flash

Version Control: Subversion, CVS, Serena VM[PVCS]

Build Management: ANT, Maven

Issue Tracking: Mantis, Team Track

Tools: TOAD, Oracle SQL Developer, Oracle Reports 6i, Luke, Putty,SecureCRT, Win SCP, Textpad, EditPlus

Testing Tools: JUnit, Jameleon, JMeter

AWARDS AND ACKNOWLEDGEMENTS

Best Employee Award in Mphasis Hp Company

Participated in Sports activities in School.

Completed NSS Programme conducted by Krishnaswamy College.

Proficient in MS Office (MS Word, MS Excel, MS PowerPoint and Internet Applications).

LANGUAGE PROFICENCY

English, Tamil, Kannada, Hindi, Malayalam

DECLARATION

I hereby to declare the above all details are true to the best of my knowledge.

Place: Cuddalore Yours Faithfully

Radhakrishnan.N

(N.RADHAKRISHNAN)

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