Front desk receptionist/Administrative Assistant
Resume:
Tiffany Butler
Front Desk Receptionist/Dental Assistant with 12 years experience
West Covina, CA
*********@***.***
Energetic, reliable, and hard working. Quick learning and always eager to cultivate new skills. Great communication and organizational abilities.
Authorized to work in the US for any employer
Work Experience
Legal Administrative Assistant
Mow Law Firm - Pasadena, CA
June 2018 to Present
Assembling case files
Preparing legal documents using MS Office
Sending legal documents to clients and companies by mail, email, and e-fax Calling various doctors, hospitals and companies in preparation of cases Creating PowerPoint presentations for case trials
Front Desk Receptionist/Dental Assistant
Plaza Dental Office - San Dimas, CA
May 2006 to March 2018
Took and developed X-rays as well as digital
Charted existing conditions and treatment needed in patient charts Assisted the dentist with any and all procedures performed Mixed and applied temporary and permanent cement to crowns Applied fluoride to child patients
Managed and organized the front desk reception area Greeted and checked patients in for appointments as well as dismissed and scheduled for any necessary treatment before leaving the office
Filed paperwork and patient charts
Answered multiple phone lines
Scheduled appointments
Assisted patients with billing, co-payment and insurance questions Verified patient insurance eligibility over the phone as well as online Prepared direct referrals and sent out approvals for HMO and PPO insurances Prepared charts for upcoming appointments
Worked with software programs such as EVAsoft, Patient Communicator and Eaglesoft Made copies, sent and received faxes as well as e-mails Sales Associate/Cashier
Cost Plus World Market - San Dimas, CA
July 2005 to May 2006
In store customer service
Worked as a cashier to ring up purchases
Kept the store neat and in order as well as put more product on the shelves when needed Took inventory
Set up new store schematics.
Education
Dental Assisting
North-West College-West Covina - West Covina, CA
August 2005 to May 2006
Skills
Front Desk, Reception, Front Office, Dental Assistant, Customer Service, EVAsoft imaging software, Eaglesoft, Patient Communicator software, Microsoft Office Certifications/Licenses
Dental Assistant Certification
May 2006 to Present
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