Sales Representative Customer Service

SARRA GAOUEM

Career Objective:-

To develop my career by working in a dynamic institution/organization that offers challenging position and duties that will both effectively challenge and enable me to utilize and incorporate my technical experience and professional skills. This will enable me to contribute positively towards the achievements of the organizational and institutional goals and advancement of my career.

Educational / Academic Qualification:-

Diploma (Basic License) in English Language and Literature (FLSH) from Faculty of Arts and Humanities, Tunisia – 2010 to 2013.

Call Center Executive Training – 2012.

Bachelor Degree in Literature - 2007 to 2010

Work Experience:-

Beauty Advisor – Qatar Duty Free

From April, 2016 to present

Feerie (Cosmetics & Perfumes) Tunisia as Supervisor

From 2014 - 2015

Exist (Boutique) as Sales Representative.

From 2013 – 2014

Relax House as a sales Representative.

Roles and Responsibilities:-

Providing a friendly and helpful service to customers.

Demonstrating good product knowledge to passengers on key promotions and offers.

Approaching customers that may require assistance if you are on the shop floor.

Supporting the store team and the manager to increase sales revenue and meet with the expected profit targets.

Providing cover in other areas during periods of holiday and sicknesses.

Ensuring all areas of the store remain tidy at all times.

Strength and Skills:-

Excellent customer service skills

Positive thinking

Good communication and interpersonal skills

Comfort with shifts

Ability to work in a team

Flexibility and punctuality

Computer Skills/Trainings:-

Ms. Excel

Ms. Word

Personal Details:-

Nationality : Tunisian

Marital Status : Single

Date of birth : 07th Feb, 1992

Pass port No : F896822

Languages : English, Arabic, French

Hobbies:-

Travelling and listening Music

Declaration:-

I hereby declare that the above information specified is true to the best of my knowledge and belief. I shall be highly grateful if you could provide me with an opportunity to do work in your esteemed organization. I look forward for favorable response.

Your Faithfully

Sarra Gaouem

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