Manager Project

JOE KLARIC

**** ***** **** • Oakville, ON • L*J *R6

647-***-**** • https://www.linkedin.com/pub/joe-klaric • ********@******.**

PROFILE

Dynamic project leader with expertise in execution of multimillion-dollar IT infrastructure projects, software deployment projects coupled with project management strategic planning and test management. Direct teams toward execution of top level objectives and maximize bottom line results. Exceptional strategist with notable success in end to end test management and expert in articulation of high level projects.

WORK EXPERIENCE

IPG Mediabrands Toronto, ON Oct 2016 – June 2018

VP Information Technology

Responsible for budgeting & CapEx allocations; kept within defined specifications.

Used Agile methodologies for all project planning and execution.

Mentored direct reports; also created and hired new IT Helpdesk team.

Directed all phases of testing and quality assurance processes.

Signed and executed contracts for O365, Dell, HP, Xerox.

Implemented IBM MFA and DUO Second tier security authentication.

Upgraded Crestron A/V systems (Blue jeans, Google Hangouts, and Skype).

Licensed and deployed media tracking (Bitium, Screaming Frog, Tableau, Adwords).

Handled global alignment of Palo Alto firewall migration.

Managed and implemented Global Audit CISO SOX Controls with ISO9001.

Acquired Mediaexperts Montreal network consolidation framework & Cisco WAP.

Designed RFP for Canadian Rogers Cell contract for 250 users with Intranet tracking and developed Rogers SLA agreement.

Negotiated Xerox contract with papercut software; resulted in $100k annual savings.

Implemented hardware end of life process on all laptops with $450k budget.

Established Dark fiber link with Beanfield and Allied for CoLo server allocation resulting in DRP plan with Canadian Market ROE 110K.

Livingston International Toronto, ON July 2014 – Oct 2016

Director PM

Responsible for project planning & implementation with multiple departments.

Reported on project progress to all stakeholders and management for updates on objectives, resolving roadblocks and escalating issues as needed; used Scrum.

Worked with business users at all levels, to collaborate and initiate a newly designed Global Company Internet.

Facilitated and implemented OCR system for border controls with financial ROE.

Loomis Express (a division of TransForce) Brampton, ON 2011 – 2013

IT Project Manager

Updated company technology through various projects using ITIL.

Managed an internal team to convert 120 branch networks from one carrier to another; resulted in no down time and generated $5M in annual savings.

Managed an RFP on product selection with various vendors.

Configured a Sybase database to align system uploads & streamline performance.

DHL Express (Deutsche Post Cda & Germany) Mississauga, ON 2003 – 2011

IT Project Manager

Created a global scanning platform team to implement new handheld technology.

Executed a new Global Sales upgrade within the Canadian branches and introduced customer facing POP reporting tools within online web platforms.

Implemented new payment system to reduce paper, incorrect billing, and fraud.

Mayne Pharma Melbourne, AU & Mississauga, ON 1997 – 2003

IT Manager

Deployed new barcode technology in Canada and managed a 3rd party vendor to design and build a new scanning system for the Australian division.

Improved call center response by 25% with the introduction of new wireless systems for all 49 Canadian locations.

Prior to 1997 worked at Express Airborn Canada as a Supervisor; at Canex Enterprise in Singapore as a Product Manager; and at The Brick Warehouse Inc. as a Technical Manager and Electronics Technician.

TECHNICAL SKILLS

Software Programs:

MS Suite, Confluence, MS Project Gantt, Exchange, SQL, Symbol wireless, O365 SharePoint and Teams, Bitium, Tableau, Screamfrog, Rack Monkey, Salesforce, SAP, VmWare

Software Development, Databases and Operating Systems:

O365 Cloud, AWS, Windows Ce.Net, C#, SQL, DB2, Lansa, Power Builder, Oracle, all levels of Microsoft OS

Technology Protocols and Hardware:

DHCP, TCP\IP, VPN, EDI, SAN Storage, DameWare, PC Anywhere, FTP, 802.11b/g, IBM, GSM-GPRS, Dell, HP, IBM AS400, Barcode Software code 128, G20-G24 Edge Class, Palo Alto Firewalls, Cisco WAP, A/V Crestron Systems, Christie Ad Boards, Symbol\Motorola\Psion Scanner Barcode technology

Project Management Expertise:

Project Methodologies – Agile (Scrum), ITIL, Six Sigma, LD, PMBOK ( PMP )

Requirement, Risk and System Development Life Cycle ( SDLC )

EDUCATION AND PROFESSIONAL DEVELOPMENT

Certifications:

MS O365 Sharepoint and Teams

Agile and Scrum Delivery, Udemy

SIX SIGMA, GoLeanSixSigma Green Belt Training

PMP Certification, Bay 3000 Corporate Education

ITIL Certification, CTE Solutions

Financial Management Course, eCornell

Education:

Humber College: Information Technology Project Management Diploma

George Brown College: Certified Electronics Technician, Industrial Electronics Tech

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